Vistaprint USA Headquarters Address, Corporate Office Location, and Contact Details
About
Vistaprint is a global e-commerce brand that produces physical and digital marketing products for small businesses — primarily business cards, signage, promotional materials, branded apparel, custom packaging, and digital marketing tools — and is wholly owned by Cimpress plc (NASDAQ: CMPR), an Irish-domiciled technology holding company based in Dundalk, Ireland. Vistaprint’s US operations headquarters is at 275 Wyman Street, Waltham, Massachusetts 02451 — a 300,000-square-foot campus it has occupied since 2015, following relocation from its former US headquarters at 95 Hayden Avenue, Lexington, Massachusetts. Vistaprint’s global brand headquarters is at Hudsonweg 8, Venlo, Netherlands 5928 LW — where the company relocated its global brand operations after previously having offices in Paris, France, and Barcelona, Spain.
Vistaprint was founded in January 1995 in Paris, France by Robert Keane — an American entrepreneur — originally as a digital offset printing service, before pivoting to online mass customization, building one of the world’s leading e-commerce print platforms. The company relocated its North American operations to the Boston/Lexington area in the 2000s, and in 2014 its parent rebranded from Vistaprint N.V. to Cimpress N.V. (now Cimpress plc) to reflect the multi-brand mass customization holding company model. Florian Baumgartner serves as Vistaprint CEO; Robert Keane remains Executive Chairman of Cimpress.
Quick Facts
Founded
January 1995 (Paris, France, by Robert Keane)
US HQ
275 Wyman Street, Waltham, MA 02451
Secondary/operational address
170 Data Drive, Waltham, MA 02451
Former US HQ
95 Hayden Avenue, Lexington, MA 02421 (until 2015)
Global brand HQ
Hudsonweg 8, Venlo, Netherlands 5928 LW
Parent company HQ
Cimpress plc, Dundalk, Ireland
US HQ phone
1-781-652-6300
Alt US phone
1-781-652-6480
Customer service
1-866-614-8002
Corporate Solutions
(844) 347-4162
NASDAQ ticker
CMPR (Cimpress plc, parent)
Vistaprint CEO
Florian Baumgartner
Cimpress Executive Chairman
Robert Keane (founder)
Revenue
~$1.4B (Vistaprint)
Employees
5,100+
US HQ building
300,000 sq ft (Waltham, 2015–present)
Canadian address
447 Advance Blvd., Windsor, ON N8N 5G8 (Vistaprint North American Services Corp.)
What Brings You Here? Find the Right Contact
Vistaprint customer — printing complaint, order not received, or product quality issue
Call 1-866-614-8002 or use the Help Center at vistaprint.com/customer-care/help-center. Vistaprint offers reprints and refunds for products that do not match the approved proof.
Vistaprint order — cancel, change, or modify
For order modifications, visit vistaprint.com/customer-care/help-center or call 1-866-614-8002 as quickly as possible — orders enter production quickly and modifications may not be possible after print production begins.
Vistaprint website builder / digital marketing complaint
For Vistaprint website, logo, or digital marketing product disputes, call 1-866-614-8002 or use the Help Center at vistaprint.com.
Vistaprint Corporate Solutions inquiry
For business/corporate bulk orders, call (844) 347-4162 or visit vistaprintcorporate.com.
Vistaprint design services dispute
For design services — including Logo Maker, professional design, or template disputes — contact customer care at vistaprint.com or 1-866-614-8002.
Investor relations (NASDAQ: CMPR — Cimpress)
Visit investors.cimpress.com or write to Cimpress plc, Investor Relations, Dundalk, Ireland.
Media / press
Contact Vistaprint Communications at vistaprint.com/news/about-us or the Waltham HQ at 1-781-652-6300.
Legal / subpoena
Serve Cimpress USA, Incorporated, 275 Wyman Street, Waltham, MA 02451. Confirm the registered agent through the Massachusetts Secretary of State at corp.sec.state.ma.us.
Phone & Contact Directory
Customer Service
1-866-614-8002
US HQ
1-781-652-6300
Alt HQ phone
1-781-652-6480
Corporate Solutions
(844) 347-4162
US HQ address
275 Wyman Street, Waltham, MA 02451
Secondary/ops address
170 Data Drive, Waltham, MA 02451
Global brand HQ
Hudsonweg 8, Venlo, Netherlands 5928 LW
Cimpress parent HQ
Dundalk, Ireland
Canada
447 Advance Blvd., Windsor, ON N8N 5G8
Website
vistaprint.com
Corporate solutions:
vistaprintcorporate.com
Help Center
vistaprint.com/customer-care/help-center
Newsroom
vistaprint.com/news/about-us
Corporate Headquarters & Office Addresses
US headquarters (primary North American operations)
Cimpress USA, Incorporated / Vistaprint USA, Incorporated
275 Wyman Street
Waltham, MA 02451
United States
Phone: 1-781-652-6300
Secondary/operational US address
170 Data Drive
Waltham, MA 02451
United States
Former US headquarters (until 2015)
Vistaprint USA, Inc.
95 Hayden Avenue
Lexington, MA 02421
Phone: 1-781-652-6300
Global brand headquarters
Vistaprint
Hudsonweg 8
5928 LW Venlo, Netherlands
Parent company
Cimpress plc
Dundalk, Ireland
NASDAQ: CMPR
Canadian operations
Vistaprint North American Services Corp.
447 Advance Blvd.
Windsor, ON N8N 5G8, Canada
Manufacturing facilities
- Reno, NV: Cimpress North American manufacturing hub (serving 20+ brands)
- Dallas, TX: Second North American manufacturing facility (opened 2018)
- Venlo, Netherlands: European manufacturing hub
About the Waltham HQ and Vistaprint’s Massachusetts roots: Vistaprint has maintained a Massachusetts corporate presence since the early 2000s — first at 95 Hayden Avenue in Lexington, which served as the North American headquarters until 2015. In 2013–2015, Vistaprint signed one of the largest suburban Massachusetts commercial real estate deals of the year — a 300,000-square-foot, 10+ year lease at 275 Wyman Street in Waltham — reflecting the company’s long-term commitment to the Greater Boston technology talent market. Waltham’s Route 128 technology corridor — sometimes called “America’s Technology Highway” — places Vistaprint’s US operations alongside dozens of other major technology and life sciences companies in one of the densest tech employment corridors in the northeastern United States.
How to Escalate a Complaint
- Use vistaprint.com/customer-care/help-center — Vistaprint’s Help Center is the primary self-service escalation path for print quality issues, delivery problems, and order modifications.
- Call 1-866-614-8002 — Vistaprint’s customer service line for reprint requests, refunds, and escalations.
- Request a reprint or refund — Vistaprint’s published policy provides reprints or refunds for products that do not match the approved customer proof. Document your complaint with photos of the received product.
- Mail to the Waltham HQ — Write to Cimpress USA, Incorporated, Customer Relations, 275 Wyman Street, Waltham, MA 02451.
- File with the BBB — Cimpress USA, Incorporated is listed with the BBB (Greater Boston/Waltham). File at bbb.org.
- File with the Massachusetts AG — The Massachusetts AG’s consumer protection division is at mass.gov/ago. Vistaprint’s Waltham HQ makes the Massachusetts AG a directly relevant authority.
- File with the FTC — For deceptive advertising, unauthorized charges, or subscription billing complaints, file at ftc.gov/complaint.
- Investor complaint — file with the SEC — For NASDAQ: CMPR (Cimpress) securities concerns, file at sec.gov/tcr