Fanatics Headquarters Address, Corporate Office Location, and Contact Details

fanatics, inc.

About

Fanatics, Inc. is the world’s largest digital sports platform, with its global corporate headquarters at 95 Morton Street, New York, NY 10014 (West Village neighborhood of Manhattan) — where Fanatics relocated its primary corporate presence in January 2022 — and its founding and largest operational campus at 8100 Nations Way, Jacksonville, Florida 32256, which houses its Fan Services, e-commerce fulfillment operations, and largest employee population. Fanatics was founded in Jacksonville, Florida in 2011 by Michael Rubin (who had also founded GSI Commerce in 1995) as an online retailer of licensed sportswear and merchandise for major professional and collegiate sports leagues and teams — growing into the dominant global sports licensed merchandise platform through exclusive or preferred league and team partnerships with the NFL, NBA, MLB, MLS, NHL, and hundreds of collegiate and international sports organizations.

Fanatics has evolved far beyond its merchandise origins into a three-division global sports platform: Fanatics Commerce (licensed merchandise and e-commerce), Fanatics Collectibles (physical and digital trading cards and sports memorabilia — including the company’s acquisition of Topps, the iconic trading card brand), and Fanatics Betting & Gaming (online sportsbook and iGaming platform). In May 2025, Fanatics signed a new 54,000 sq ft lease at 345 Hudson Street in Hudson Square, Manhattan — just blocks from its 95 Morton Street global HQ — expanding its New York corporate footprint further.

As a privately held company, Fanatics does not disclose financials publicly — but revenues are estimated at $4.6B+, with 22,000+ employees across 80+ offices and facilities globally, including manufacturing facilities and fulfillment centers in Europe, Asia, and Australia.

Quick Facts

Founded

2011 (Jacksonville, FL, by Michael Rubin)

Global corporate HQ (primary, since Jan 2022)

95 Morton Street, New York, NY 10014

Also expanding (May 2025)

345 Hudson Street, Hudson Square, New York, NY

Founding/operations HQ

8100 Nations Way, Jacksonville, FL 32256

Fan Services mailing

Fanatics Fan Services, 8100 Nations Way, Jacksonville, FL 32256

HQ phone

(904) 421-8143 / (904) 421-1897

CEO

Michael Rubin (Founder)

Ownership

Privately held

Revenue

~$4.6B+

Employees

22,000+

Key sports partnerships

NFL, NBA, MLB, MLS, NHL, NCAA, and hundreds of international teams

What Brings You Here? Find the Right Contact

Fanatics customer — order not received, wrong item, or return

Contact Fan Services through fanatics.com/help or call 1-877-833-7397. Mail correspondence to: Fanatics Fan Services, 8100 Nations Way, Jacksonville, FL 32256.

Fanatics Collectibles (Topps trading cards) complaint

For Topps and Fanatics Collectibles orders — trading cards, memorabilia, autographed items — visit fanatics.com/collectibles or the Topps website. Customer service channels vary by collectibles division.

Fanatics Betting & Gaming (sportsbook) complaint

 For the Fanatics Sportsbook and iGaming platform, contact Fanatics Betting & Gaming customer service through the Fanatics Sportsbook app or website. For unresolved complaints, file with your state gaming control board.

Investor / partnership inquiry

Fanatics is privately held. For strategic partnership inquiries, visit fanaticsinc.com.

Media / press

Contact Fanatics Communications through fanaticsinc.com or the New York HQ at 95 Morton Street.

Legal / subpoena

 Serve Fanatics, Inc. at 95 Morton Street, New York, NY 10014 (global corporate HQ) or 8100 Nations Way, Jacksonville, FL 32256 (founding/operations HQ). Confirm the registered agent through the Delaware Division of Corporations at corp.delaware.gov.

Phone & Contact Directory

Fan Services / Customer Service

1-877-833-7397

Corporate

(904) 421-8143

Fan Services mailing

 8100 Nations Way, Jacksonville, FL 32256

Website

 fanatics.com

Corporate info

 fanaticsinc.com

Corporate Headquarters & Office Addresses

Global corporate headquarters (primary; since Jan 2022)


Fanatics, Inc.
95 Morton Street, 8th Floor
New York, NY 10014
United States

New York expansion (May 2025)


345 Hudson Street
New York, NY 10014

Founding / operations HQ & Fan Services


Fanatics, Inc.
8100 Nations Way
Jacksonville, FL 32256
United States
Phone: (904) 421-8143

Tampa, FL


5332 Avion Park Drive
Tampa, FL 33607

Miramar, FL


15701 SW 29th Street
Miramar, FL 33027

San Mateo, CA


1 Franklin Pkwy, Suite 910
San Mateo, CA 94403

Boulder, CO


1877 Broadway
Boulder, CO 80302

Key international offices

  • Manchester, UK: Greengate, Middleton, Manchester, M24 1FD (Fanatics International)
  • Tokyo, Japan
  • Amsterdam, Netherlands
  • Paris, France
  • Hamburg, Germany
  • Hyderabad, India
  • Montreal, Canada
  • Vancouver, Canada

How to Escalate a Complaint

  1. Contact Fan Services: 1-877-833-7397 or fanatics.com/help — Fanatics’ primary consumer-facing support channel handles order issues, returns, and product complaints.
  2. Mail to Jacksonville Fan Services — Write to Fanatics Fan Services, 8100 Nations Way, Jacksonville, FL 32256. Include your order number, prior contact history, and resolution requested.
  3. File a chargeback with your card issuer — For unresolved order disputes (non-delivery, significantly not as described), file a chargeback with your credit or debit card issuer as a last resort.
  4. File with the FTC — For deceptive practices or misleading advertising, file at reportfraud.ftc.gov.
  5. File with the BBB — Fanatics is listed with the BBB (Jacksonville area). File at bbb.org.
  6. File with the Florida AG — The Florida AG’s consumer protection division is at myfloridalegal.com. Fanatics’ Jacksonville founding/operations HQ makes the Florida AG a relevant authority.
  7. File with the New York AG — The New York AG’s consumer protection bureau is at ag.ny.gov. Fanatics’ global corporate HQ at 95 Morton Street, New York makes the New York AG an equally relevant authority.
  8. Fanatics Betting & Gaming — file with your state gaming regulator — For sportsbook complaints, file with the gaming control board in your state (e.g., NJ Division of Gaming Enforcement, PA Gaming Control Board, etc.).
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