State Farm Headquarters Address, Corporate Office Location, and Contact Details

About

State Farm Mutual Automobile Insurance Company is an American mutual insurance company — meaning it is owned by its policyholders, not shareholders — headquartered at One State Farm Plaza, Bloomington, Illinois 61710, a landmark 2-million-square-foot corporate campus situated along historic Route 66 in central Illinois, where the company has been headquartered since its founding. State Farm was founded on June 7, 1922 in Bloomington, Illinois by George J. Mecherle — a retired farmer and insurance salesman who created the company to offer auto insurance to fellow farmers at lower rates than urban drivers paid — and has grown from that single vision into the largest auto and home insurance company in the United States. The company is a mutual company and has never gone public, meaning it is not traded on any stock exchange.

State Farm operates through 19,000+ agents, 343 claim offices, and 30 operations centers nationwide, offering auto, home, renters, life, health, and commercial insurance, as well as banking and financial products. In addition to its Bloomington, IL headquarters, State Farm maintains major regional campuses in Sandy Springs, Georgia (237 Perimeter Center Pkwy NE), Richardson, Texas (1251 State Street, CityLine), and Tempe, Arizona (400 East Rio Salado Parkway, Marina Heights). Customers can mail correspondence to P.O. Box 588002, North Metro, GA 30029-8002, which serves as the primary customer mailing hub.

Quick Facts

Founded

June 7, 1922 (Bloomington, IL, by George J. Mecherle)

Industry

Auto, home, life & commercial insurance; banking & financial products

Revenue

~$104B+ (total revenue including premiums)

Employees

55,000+

Agents / Offices

19,000+ agents, 343 claim offices, 30 operations centers

HQ Address

One State Farm Plaza, Bloomington, IL 61710

Ownership

Mutual company (policyholder-owned; not publicly traded)

HQ Phone

(309) 766-2311

What Brings You Here? Find the Right Contact

State Farm policyholder — insurance claim, billing dispute, or coverage question

Call 1-800-STATE-FARM (1-800-782-8332) or log in at statefarm.com. For claims, your assigned State Farm agent or claim representative is the fastest resolution path.

State Farm auto insurance claim

File online at statefarm.com/claims, via the State Farm mobile app, or by calling 1-800-782-8332.

State Farm home / renters insurance claim

File through statefarm.com/claims, the mobile app, or call 1-800-782-8332.

State Farm agent complaint

For complaints about a specific State Farm agent’s conduct, contact your state’s Department of Insurance, which has direct licensing authority over all agents.

State Farm billing dispute or premium complaint

Call your assigned agent directly or contact customer care at 1-800-782-8332. For unresolved disputes, file with your state Department of Insurance.

State Farm Bank inquiry

State Farm Bank, FSB is a separate entity. For banking inquiries, contact State Farm Bank at 1-877-734-2265.

Investor / policyholder inquiry

As a mutual company, State Farm is not publicly traded. For policyholder governance inquiries, write to One State Farm Plaza, Bloomington, IL 61710.

Media / press

Contact State Farm Communications through newsroom.statefarm.com or the Bloomington HQ at (309) 766-2311.

Legal / subpoena

Serve State Farm Mutual Automobile Insurance Company, One State Farm Plaza, Bloomington, IL 61710. Confirm the registered agent through the Illinois Department of Insurance at insurance.illinois.gov.

Phone & Contact Directory

Customer service

1-800-STATE-FARM (1-800-782-8332)

Corporate HQ

(309) 766-2311

State Farm Bank

1-877-734-2265

Corporate HQ address

One State Farm Plaza, Bloomington, IL 61710

Customer mailing

P.O. Box 588002, North Metro, GA 30029-8002

Sandy Springs, GA campus

237 Perimeter Center Pkwy NE, Sandy Springs, GA 30346

Richardson, TX campus

1251 State Street, Suite 1000 (CityLine), Richardson, TX 75082

Tempe, AZ campus

400 East Rio Salado Parkway (Marina Heights), Tempe, AZ 85281

Website

statefarm.com

Newsroom

newsroom.statefarm.com

Corporate Headquarters & Office Addresses

Principal corporate headquarters (since 1922)

State Farm Mutual Automobile Insurance Company
One State Farm Plaza
Bloomington, IL 61710
United States
Phone: (309) 766-2311
Customer mailing: P.O. Box 588002, North Metro, GA 30029-8002

Major regional campuses

• Sandy Springs, GA: 237 Perimeter Center Pkwy NE, Sandy Springs, GA 30346
• Richardson, TX (CityLine): 1251 State Street, Suite 1000, Richardson, TX 75082
• Tempe, AZ (Marina Heights): 400 East Rio Salado Parkway, Buildings 2, 3 & 5, Tempe, AZ 85281

 

How to Escalate a Complaint

1. Contact your State Farm agent directly — Your assigned agent is the primary point of contact for claims, billing, and coverage disputes — they are contracted representatives with direct authority to manage your account.
2. Call 1-800-STATE-FARM (1-800-782-8332) — State Farm’s 24/7 national customer service line for claims and billing escalations.
3. File online at statefarm.com — State Farm’s online portal and mobile app provide claim filing, billing management, and document submission capabilities.
4. Mail to the customer mailing hub — Write to State Farm Insurance, P.O. Box 588002, North Metro, GA 30029-8002.
5. Mail to the Bloomington HQ — Write to State Farm Mutual Automobile Insurance Company, One State Farm Plaza, Bloomington, IL 61710.
6. File with your state’s Department of Insurance — State insurance regulators have direct authority over State Farm’s licensing, claims handling standards, and market conduct in each state. This is the most effective escalation path for unresolved claims or bad faith disputes.
7. File with the Illinois Department of Insurance — For Bloomington HQ–level complaints, the IDOI at insurance.illinois.gov is the primary state regulator.
8. File with the CFPB — For State Farm Bank financial product complaints (banking, credit), file at consumerfinance.gov/complaint.
9. File with the FTC — For deceptive advertising or marketing practices, file at ftc.gov/complaint.
10. File with the BBB — State Farm is listed with the BBB (Bloomington, IL area). File at bbb.org.