Bombas Headquarters Address, Corporate Office Location, and Contact Details

About

Bombas, LLC is an American comfort-focused sock and apparel brand headquartered at 1412 Broadway, New York, NY 10018 — in Midtown Manhattan’s Garment District / Bryant Park area, one of the most storied fashion and apparel corridors in the United States. Bombas was founded in 2013 by Randy Goldberg and David Heath after they discovered that socks are the single most requested clothing item in homeless shelters — leading them to build a company around a one-for-one donation model: for every item purchased, one specially engineered donation item is given to someone in need through Bombas’ network of 3,500+ giving partners. Bombas launched publicly in August 2013 via Indiegogo, raising nearly $150,000 in 30 days, before earning a deal on ABC’s Shark Tank in 2014 — securing a $200,000 investment for a 17.5% stake from Daymond John. Bombas has since become the single best-selling product in Shark Tank history, accumulating $3 billion+ in lifetime sales and donating over 200 million items as of 2025. The company expanded from socks into underwear, T-shirts, and slippers, and in October 2025 opened its first-ever brick-and-mortar retail store in New York City. In 2025, co-founder and longtime CEO David Heath stepped down to transition into an Executive Chairman role, with Jason LaRose — a former Under Armour and Equinox executive — succeeding him as CEO. Bombas remains privately held, has never taken institutional venture capital (raising only $4 million in early angel funding), and is the defining example of a modern purpose-driven direct-to-consumer brand.

Quick Facts

Founded

2013 (New York City, by Randy Goldberg and David Heath)

HQ

1412 Broadway, New York, NY 10018

Retail store

345 Bleecker St, New York, NY 10014 (opened Oct 2025 — first physical retail store)

Customer service email

bee@bombas.com

CEO

Jason LaRose (since 2025)

Co-Founders

Randy Goldberg (Executive Chairman) & David Heath (stepped down as CEO, 2025)

Annual revenue

~$500M; Lifetime sales: $3B+

Donation milestone

200M+ items donated to 3,500+ giving partners

Shark Tank

Closed deal with Daymond John ($200K for 17.5% stake, 2014); #1 best-selling Shark Tank product in history

What Brings You Here? Find the Right Contact

Bombas customer — order inquiry, return, or exchange

Email bee@bombas.com or use the live chat at bombas.com. Bombas is known for its “Happiness Guarantee” — if you are not satisfied with a Bombas product for any reason, they will replace or refund it, no questions asked. There is no time limit on the Happiness Guarantee for product defects.

Bombas order missing or not delivered

Email bee@bombas.com with your order number. Bombas ships via UPS and USPS — for lost packages, Bombas’ customer team will investigate with the carrier and reship or refund.

Bombas product defect or size issue

Bombas’ Happiness Guarantee covers all product quality issues with no questions asked. Email bee@bombas.com or use live chat at bombas.com/contact-us with your order number.

Donation / giving partner inquiry

Bombas works with 3,500+ giving partners (shelters, community organizations) nationwide. For organizations interested in becoming a giving partner or requesting donations, visit bombas.com/pages/giving-partners.

Press / media inquiry

Contact Bombas PR through the corporate HQ at 1412 Broadway, New York, NY 10018 or via press@bombas.com.

Wholesale / retail partnership inquiry

Bombas is primarily a DTC brand but has expanded to select retail partners including Nordstrom and Dick’s Sporting Goods. For wholesale or retail partnership inquiries, contact through bombas.com or the corporate HQ address.

Legal / subpoena

Serve Bombas, LLC, 1412 Broadway, New York, NY 10018. Bombas is a New York LLC — confirm registered agent through the New York Department of State at dos.ny.gov.

Phone & Contact Directory

Customer Service (“Happiness Team”)

bee@bombas.com (email preferred)

Live chat

bombas.com/contact-us

Press email

press@bombas.com

HQ address

1412 Broadway, New York, NY 10018

Retail store

345 Bleecker St, New York, NY 10014

Website

bombas.com

Corporate Headquarters & Office Addresses

Principal corporate headquarters

Bombas, LLC
1412 Broadway
New York, NY 10018
United States

Retail store (opened October 2025 — first physical Bombas retail location)

Bombas
345 Bleecker Street
New York, NY 10014

Additional retail location

Town Center, 6000 Glades Road
Boca Raton, FL 33431

Austin, TX office

11410 Century Oaks Terrace, Suite 132
Austin, TX 78758

Former/early HQ (2017)

Near Union Square, New York, NY — 6,500 sq ft warehouse space designed by Float Studio in 2017

About the Midtown Manhattan HQ: Bombas’ corporate headquarters at 1412 Broadway sits in the heart of Midtown Manhattan’s Bryant Park / Garment District corridor — New York City’s historic center of fashion design, apparel sourcing, and textile commerce, and home to numerous major fashion and DTC brand offices. The location places Bombas within blocks of Madison Square Garden, Bryant Park, and the densely connected Midtown transit hub, offering access to NYC’s deep talent base in fashion, marketing, and e-commerce. Bombas operates approximately 223 full-time employees — a notably lean headcount for a $500M revenue brand, reflecting its efficient DTC operating model. Bombas’ first brick-and-mortar retail store opened in October 2025 at 345 Bleecker Street in the West Village — a boutique NYC neighborhood known for premium lifestyle retail.

How to Escalate a Complaint

1. Contact bee@bombas.com — invoke the Happiness Guarantee — Bombas’ unconditional Happiness Guarantee is their strongest customer commitment: any product, any time, no questions asked. This is the fastest path to a replacement or refund.
2. Use live chat at bombas.com/contact-us — For real-time resolution of order and account issues. Bombas’ customer team (“The Happiness Team”) is known for high responsiveness and discretionary authority.
3. Write to the NYC HQ — Write to Bombas, LLC, Customer Relations, 1412 Broadway, New York, NY 10018. Include your order number, prior contact history, and resolution requested.
4. File with the BBB — Bombas is listed with the BBB. File at bbb.org.
5. File with the New York AG — The New York AG’s consumer protection bureau is at ag.ny.gov. Bombas’ NYC HQ makes the New York AG a directly relevant authority.
6. File a chargeback with your card issuer — For unresolved billing disputes (e.g., unauthorized charges or undelivered orders not remedied by Bombas), file a chargeback with your credit or debit card issuer as a last resort. Under the Fair Credit Billing Act, card issuers must investigate disputes.