Kia America Headquarters Address, Corporate Office Location, and Contact Details
About
Kia America, Inc. (formerly Kia Motors America) is the official US sales, marketing, and distribution subsidiary of Kia Corporation — the South Korean automaker headquartered in Seoul and a key member of the Hyundai Motor Group — with its American headquarters at 111 Peters Canyon Road, Irvine, California 92606. Kia America was incorporated in California on October 21, 1992, as Kia Motors America, Inc., and began selling vehicles in the US in 1994 with the Sephia sedan — entering a market long dominated by Japanese and American brands. The company was rebranded to “Kia America” in 2021 as part of Kia Corporation’s global brand identity refresh. Kia America serves as the nerve center for all US sales operations, dealer relations, marketing, aftersales and parts support, and customer ownership experience — operating through a network of 755+ authorized Kia dealers across five regional sales territories. Kia vehicles for the US market are sourced both from Korea and, since 2010, from Kia’s US manufacturing plant — Kia Motors Manufacturing Georgia (KMMG) — in West Point, Georgia, which produces the Telluride and Sportage for North America. In 2025, Kia America posted 852,155 US vehicle sales — a 7% increase over 2024 and the first time Kia has ever crossed the 800,000-unit threshold in the US — marking the brand’s third consecutive all-time annual sales record. The Sportage led with the highest annual sales ever recorded by a single Kia model in the US; the Carnival, Telluride, and K4 each also posted best-ever annual totals. Kia America’s Irvine campus also houses the Kia Design Center America (KDCA), a separate design studio with approximately 55 designers contributing to the global Kia design direction.
Quick Facts
Founded
1992 (incorporated in California as Kia Motors America; US sales began 1994)
HQ
111 Peters Canyon Road, Irvine, CA 92606
HQ phone
(949) 468-4800
Customer service
1-800-333-4542
President & CEO
Sean Yoon (President & CEO, Kia North America and Kia America)
Parent company
Kia Corporation (Seoul, South Korea; Hyundai Motor Group)
2025 US sales
852,155 units (+7% YoY) — all-time record, 3rd consecutive record year
US dealers
755+; US manufacturing: KMMG plant, West Point, GA
What Brings You Here? Find the Right Contact
Kia vehicle owner — warranty, defect, or service complaint
Call 1-800-333-4542 (Kia Consumer Affairs, Mon–Fri, 5 AM–6 PM PST; Sat, 6:30 AM–3:30 PM PST) or visit kia.com/us/en/owners. For warranty coverage disputes and unresolved dealer service issues, Kia’s Consumer Affairs team can contact the dealer on your behalf and authorize goodwill warranty accommodations.
Dealer service dispute — complaint not resolved at dealership
Kia vehicles are sold and serviced through an independent franchise dealer network. For complaints not resolved at the dealer level, call 1-800-333-4542 to escalate to Kia’s regional customer care team — they can mediate dealer disputes and approve warranty goodwill decisions.
Kia EV — EV6, EV9, or EV charging inquiry
For EV-specific product issues — battery range concerns, charging compatibility, software updates — call 1-800-333-4542 or visit kia.com/us/en/electric-vehicles. For Kia Access app issues or remote feature disputes, use the same customer care line.
Kia Finance America (auto loan or lease) inquiry
For financing and leasing payment disputes, payoff quotes, title issues, and lease-end inquiries, contact Kia Finance America at 1-866-331-5632 or visit kiafinanceamerica.com. Kia Finance operates separately from Kia America.
Recall inquiry
Check for open recalls on your Kia VIN at nhtsa.gov/recalls or kia.com/us/en/owners/recall. For recall service scheduling, contact your nearest authorized Kia dealer.
Media / press
Contact Kia America Communications at media.kia.com/us or through the Irvine HQ at (949) 468-4800. Press releases are issued via PR Newswire.
Legal / subpoena
Serve Kia America, Inc., 111 Peters Canyon Road, Irvine, CA 92606. Kia America is incorporated in California — confirm the registered agent through the California Secretary of State at bizfileonline.sos.ca.gov.
Phone & Contact Directory
Consumer Affairs (warranty & complaints)
1-800-333-4542 (Mon–Fri, 5 AM–6 PM PST; Sat 6:30 AM–3:30 PM PST)
Kia Finance America
1-866-331-5632
Corporate HQ / Switchboard
(949) 468-4800
P.O. Box
P.O. Box 52410, Irvine, CA 92619
Website
kia.com/us
Owner resources
kia.com/us/en/owners
Media
media.kia.com/us
Corporate Headquarters & Office Addresses
Principal corporate headquarters
Kia America, Inc.
111 Peters Canyon Road
Irvine, CA 92606
United States
Phone: (949) 468-4800
Secondary Irvine office
5 Peters Canyon Road, Irvine, CA 92606
Kia Design Center America (KDCA)
Irvine, CA (co-located with HQ campus) — ~55 designers
US regional sales offices
- Plano, TX: 5810 Tennyson Pkwy, Suite 100 — South-Central region
- Atlanta, GA: 100 Galleria Pkwy SE — Southeast region
- Downers Grove, IL: 3500 Lacey Road — Midwest region
- Parsippany, NJ: 300 Interpace Pkwy — Northeast region
- Irvine, CA (HQ) — West region (HQ-based)
US manufacturing plant
Kia Motors Manufacturing Georgia (KMMG)
100 Kia Blvd, West Point, GA 31833
(Produces Telluride and Sportage for North America; opened 2010; ~14,000 employees with suppliers)
About the Irvine HQ campus: Kia America’s corporate campus at 111 Peters Canyon Road is situated in the Irvine Spectrum / Peters Canyon area of Irvine, Orange County — a premier Southern California business corridor approximately 40 miles southeast of downtown Los Angeles, in the same market as several other major automaker US headquarters including Hyundai Motor America (also Irvine) and Nissan North America (formerly nearby). The Irvine campus houses Kia America’s corporate functions — executive leadership, sales operations, marketing, IT, HR, and aftersales — alongside the Kia Design Center America (KDCA). The co-location of the design studio with the business HQ reflects Kia’s design-led brand strategy, which has been central to its US success under the “Opposites United” design philosophy.
How to Escalate a Complaint
- Contact your Kia dealer first — All Kia vehicle sales and service are handled through independent franchise dealers. For warranty claims, service disputes, and recall work, the dealer has primary authority.
- Call 1-800-333-4542 — For complaints not resolved at the dealer, Kia Consumer Affairs mediates between customers and dealers and can authorize goodwill warranty decisions beyond standard policy.
- Request a Kia Regional Manager review — If your Consumer Affairs case is stalled, request escalation to a Regional Field Manager, who has greater goodwill authorization authority than phone agents.
- File for BBB Auto Line arbitration — Kia participates in BBB Auto Line (1-800-955-5100) for pre-litigation arbitration of unresolved defect disputes. Many Lemon Law cases begin here.
- File a Lemon Law claim — All 50 states have Lemon Law protections. Contact your state AG’s office or a Lemon Law attorney for recurring defects not resolved through multiple repair attempts.
- File a safety defect with NHTSA — File at nhtsa.gov/report-a-safety-problem. Sufficient complaints can trigger federal investigations and mandatory recalls.
- Write to the Irvine HQ — Write to Kia America, Inc., Consumer Affairs, 111 Peters Canyon Road, Irvine, CA 92606 or P.O. Box 52410, Irvine, CA 92619. Include your VIN, dealer name, case number, and resolution requested.
- File with the California AG — The California AG’s consumer protection bureau is at oag.ca.gov. Kia America’s Irvine HQ makes the California AG a directly relevant authority.