Ingles Markets Headquarters Address, Corporate Office Location, and Contact Details

About

Ingles Markets, Inc. (NASDAQ: IMKTA) is a regional American supermarket chain headquartered at 550 NC Highway 9, Black Mountain, North Carolina 28711 — a mountain community approximately 15 miles east of Asheville, in Buncombe County, Western North Carolina. Ingles was founded in 1963 by Robert “Bob” Ingle — a third-generation grocery family member whose grandfather had operated a grocery store in Asheville — opening the first Ingles supermarket on Hendersonville Road in Asheville, NC.

Ingles Markets operates 200+ supermarkets across six southeastern US states — North Carolina (75 stores), Georgia (65 stores), South Carolina (35 stores), Tennessee (21 stores), Virginia, and Alabama — concentrated in the Appalachian mountain region and surrounding piedmont communities. Ingles became publicly traded on NASDAQ (symbol: IMKTA) in 1987. The company employs 26,000+ people and is one of the largest private employers in Western North Carolina.

A defining operational characteristic of Ingles is self-distribution — the company owns and operates a 1,649,000-square-foot warehouse and distribution facility on its headquarters campus near Asheville, strategically located adjacent to Interstate 40 and Interstate 26, within 250 miles of all 200+ Ingles retail stores. This vertically integrated distribution model is central to Ingles’ operational efficiency and competitive differentiation in its mountain geography.

Quick Facts

Founded

1963 (Asheville, NC, by Robert “Bob” Ingle)

HQ

550 NC Highway 9, Black Mountain, NC 28711

Alternate/legacy HQ addresses in databases

2913 US Hwy 70, Black Mountain, NC 28711; 3049 US-70, Black Mountain, NC 28711

Corporate phone

+1 (828) 669-6700

Customer service

(828) 669-2941

NASDAQ ticker

IMKTA

Stores

200+ in NC, GA, SC, TN, VA, AL

Employees

26,000+

Distribution center

1,649,000 sq ft campus adjacent to I-40/I-26, Black Mountain/Asheville area

What Brings You Here? Find the Right Contact

Ingles customer — product complaint or store issue

Visit ingles-markets.com/contact or call (828) 669-2941. For in-store issues — pricing errors, product quality, or employee complaints — speaking with the store manager is the fastest resolution path.

Ingles fuel center / gas complaint

Ingles operates fuel centers at many of its stores. For fuel complaints, contact the store directly or call (828) 669-2941.

Ingles Advantage Card / digital coupons

For Advantage Card rewards and digital coupon issues, contact Ingles customer service at (828) 669-2941 or visit the Advantage Card section at ingles-markets.com.

Vendor / supplier inquiry

Ingles self-distributes from its Black Mountain/Asheville campus. Write to Ingles Markets, Inc., Purchasing, 550 NC Highway 9, Black Mountain, NC 28711.

Investor relations

Visit ingles-markets.com or write to Ingles Markets, Inc., Investor Relations, 550 NC Highway 9, Black Mountain, NC 28711.

Legal / subpoena

Serve Ingles Markets, Inc., 550 NC Highway 9, Black Mountain, NC 28711. Confirm the registered agent through the North Carolina Secretary of State at sosnc.gov.

Phone & Contact Directory

Customer Service

(828) 669-2941

Corporate

+1 (828) 669-6700

HQ address

550 NC Highway 9, Black Mountain, NC 28711

Website

ingles-markets.com

Contact form

ingles-markets.com/contact

Corporate Headquarters & Office Addresses

Principal corporate headquarters + distribution center

Ingles Markets, Inc.
550 NC Highway 9
Black Mountain, NC 28711
United States
Phone: +1 (828) 669-6700

Alternative/legacy addresses in databases

• 2913 US Hwy 70, Black Mountain, NC 28711
• 3049 US-70, Black Mountain, NC 28711

Key regional offices

• Asheville, NC: 550 NC Highway 9 (headquarters campus)
• Hendersonville, NC: 1980 Asheville Highway (regional distribution/logistics)
• Greenville, SC: 1500 Poinsett Highway (SC regional)
• Knoxville, TN: 7220 Norris Freeway (East Tennessee regional)
• Atlanta, GA: 2455 Paces Ferry Road SE (metro Atlanta market)

About the Black Mountain/Asheville HQ campus: Ingles Markets’ headquarters campus at 550 NC Highway 9 in Black Mountain, North Carolina, is a 1,649,000-square-foot integrated corporate and distribution facility set on 119 acres — one of the most strategically positioned distribution centers in the southeastern Appalachian region, located between Interstate 40 (the main east-west corridor) and US Highway 70, within 250 miles of all Ingles retail locations. Black Mountain is a small mountain town of approximately 8,000 residents — and Ingles is by far its most prominent economic institution, having anchored the local economy for six decades. Ingles’ decision to remain based in Black Mountain rather than relocate to Asheville or a larger metro reflects the Ingle family’s deep roots in the Western North Carolina mountain community.

How to Escalate a Complaint

1. Speak with the store manager on duty — All Ingles stores are company-owned (Ingles does not franchise), so every manager operates under direct corporate authority with full refund and resolution power.
2. Call (828) 669-2941 — Ingles customer service for unresolved in-store complaints, Advantage Card issues, and product quality concerns.
3. Submit feedback at ingles-markets.com/contact — For documented written complaints.
4. Mail to the Black Mountain HQ — Write to Ingles Markets, Inc., Customer Relations, 550 NC Highway 9, Black Mountain, NC 28711.
5. File with the BBB — Ingles is listed with the BBB (Asheville/Western NC area). File at bbb.org.
6. File with the North Carolina AG — The NC AG’s consumer protection division is at ncdoj.gov. Ingles’ Black Mountain HQ makes the NC AG a directly relevant authority.
7. Food safety complaint — Report to your local county health department and the NC Department of Agriculture & Consumer Services (ncagr.gov).