DoorDash Headquarters Address, Corporate Office Location, and Contact Details
About
DoorDash, Inc. (NASDAQ: DASH) is the largest on-demand food delivery platform in the United States, headquartered at 303 2nd Street, Suite 800 (South Tower, 8th Floor), San Francisco, California 94107 — in the Rincon Hill neighborhood adjacent to the Embarcadero waterfront and the South of Market (SoMa) district. DoorDash was founded in January 2013 by Tony Xu, Stanley Tang, Andy Fang, and Evan Moore — Stanford University students who identified hyperlocal logistics as the critical infrastructure gap preventing restaurant delivery from scaling — launching initially under the name “Palo Alto Delivery.”
DoorDash holds a commanding 56% share of the US food delivery market as of 2024–2025, ahead of Uber Eats (23%) and Grubhub (17%). The platform connects 37M+ monthly active consumers, 700,000+ active Dashers (delivery contractors), and 700,000+ merchant partners — spanning restaurants, grocery stores, convenience stores, and retail chains — through DoorDash and the premium DashPass subscription service. DoorDash went public on NASDAQ (DASH) in December 2020 in one of the most anticipated tech IPOs of the pandemic era, reaching a market cap of ~$72 billion at close of its first trading day. Revenue reached $10.7B+ in FY2024. Tony Xu serves as CEO and has led DoorDash since its founding.
Quick Facts
Founded
January 2013 (Palo Alto, CA, by Tony Xu, Stanley Tang, Andy Fang & Evan Moore)
HQ
303 2nd Street, Suite 800, San Francisco, CA 94107 (South Tower, 8th Floor; Rincon Hill)
HQ phone
+1 (650) 681-9470 / (650) 487-3970
Customer service
1-855-431-0459 (consumers, Dashers, merchants)
Also
1-855-973-1040 (general) / 1-855-834-8733 (Spanish)
NASDAQ ticker
DASH
CEO
Tony Xu (co-founder)
Revenue
$10.7B+ (FY2024)
US market share
56%
Monthly active consumers
37M+
Employees
~9,000–15,000+
What Brings You Here? Find the Right Contact
DoorDash consumer — missing items, wrong order, or refund request
Use the DoorDash app → Orders → select the order → “Help.” This is the fastest and primary resolution channel. For refunds, DoorDash credits are typically issued automatically for eligible complaints. Alternatively, call 1-855-431-0459.
DoorDash Dasher — payment dispute or deactivation appeal
Go to help.doordash.com and select Dasher support. For deactivation appeals, use the in-app deactivation appeal process or email support@doordash.com. Dasher earnings disputes can also be escalated through dasher.doordash.com.
DoorDash merchant — commission, tech, or payout dispute
For merchant partners (restaurants and businesses), contact DoorDash Merchant Support at 1-855-222-8111 or visit merchants.doordash.com.
DashPass subscription — billing or cancellation
For DashPass billing disputes or cancellation issues, go to the DoorDash app → Account → DashPass → Manage. To cancel, follow the cancellation steps in-app. For unresolved billing disputes, call 1-855-431-0459 or file a chargeback with your card issuer.
Investor relations
Visit ir.doordash.com or write to DoorDash, Inc., Investor Relations, 303 2nd Street, Suite 800, San Francisco, CA 94107.
Legal / subpoena
Serve DoorDash, Inc., 303 2nd Street, Suite 800, San Francisco, CA 94107. DoorDash is incorporated in Delaware — confirm the registered agent through the Delaware Division of Corporations at corp.delaware.gov.
Phone & Contact Directory
Customer / Dasher / Merchant support
1-855-431-0459
General inquiries
1-855-973-1040
Spanish support
1-855-834-8733
Merchant support
1-855-222-8111
Corporate HQ
+1 (650) 681-9470
HQ address
303 2nd Street, Suite 800, San Francisco, CA 94107
Website
doordash.com
About
about.doordash.com
Investor relations
ir.doordash.com
Corporate Headquarters & Office Addresses
Principal global headquarters
DoorDash, Inc.
303 2nd Street, Suite 800 (South Tower, 8th Floor)
San Francisco, CA 94107
United States
Phone: +1 (650) 681-9470
US regional offices
- Los Angeles, CA: Culver City area
- New York, NY: 200 Fifth Avenue (new expanded NY office; lease signed 2024)
- Austin, TX: Austin, TX (engineering/ops hub)
- Seattle, WA: Seattle, WA
- Chicago, IL: Chicago, IL
International headquarters
- Canada HQ: Toronto, ON (also Winnipeg, MB)
- Australia HQ: Sydney, NSW — DoorDash/Menulog integration
- Japan HQ: Tokyo (acquired Wolt in 2022; see below)
- Germany HQ: Berlin (Wolt)
- Finland HQ: Helsinki (Wolt corporate HQ)
- UK: London
Note on Wolt: In May 2022, DoorDash completed its $8.1 billion acquisition of Wolt — the Finnish food delivery platform operating in 25 countries across Europe and Asia. Wolt maintains its operational headquarters in Helsinki, Finland, and continues to operate under the Wolt brand in its core European and Middle East markets.
How to Escalate a Complaint
- Use the DoorDash app’s in-app Help system — All order complaints, refund requests, and safety reports are handled through the in-app system. This is the fastest resolution path for consumers.
- Call 1-855-431-0459 — For issues not resolved in-app. Explicitly request a supervisor for unresolved disputes.
- File a chargeback with your card issuer — For unresolved billing disputes or unauthorized charges not remedied by DoorDash support, file a chargeback with your credit or debit card issuer.
- File with the FTC — For deceptive DashPass subscription practices, misleading promotions, or unauthorized charges, file at reportfraud.ftc.gov.
- File with the CFPB — For repeated unauthorized billing or subscription abuse complaints, file at consumerfinance.gov/complaint.
- File with the BBB — DoorDash is listed with the BBB (San Francisco). File at bbb.org.
- File with the California AG — The California AG’s consumer protection bureau is at oag.ca.gov. DoorDash’s San Francisco HQ makes the California AG a directly relevant authority.
- Dasher deactivation — appeal formally in-app — Dasher deactivations can be appealed through the in-app process. If unsuccessful, consult a gig worker advocacy organization or employment attorney regarding your state’s gig worker classification laws