Spectrum Headquarters Address, Corporate Office Location, and Contact Details

About

Spectrum is the consumer-facing brand name of Charter Communications, Inc. (NASDAQ: CHTR) — one of the largest broadband internet, cable television, mobile, and voice services providers in the United States. Charter’s principal corporate headquarters is located at 400 Washington Boulevard, Stamford, Connecticut 06902 — the largest building in the city of Stamford, completed in 2018 as a state-of-the-art corporate campus designed for collaboration and housing thousands of corporate employees. Spectrum is not a standalone legal entity or publicly traded company — it is the brand under which Charter sells all of its consumer and small business products, including Spectrum Internet, Spectrum TV, Spectrum Mobile (MVNO on Verizon’s network), Spectrum Voice, and Spectrum Business. Charter Communications was founded in 1993 and grew largely through acquisitions — most notably the $55.33 billion merger with Time Warner Cable in 2016 and the simultaneous acquisition of Bright House Networks, which together created the second-largest cable operator in the United States. As of December 31, 2025, Charter served 31.8 million customer relationships and 29.7 million internet customers across 41 states. For full-year 2025, Charter generated $54.8 billion in total revenue and $22.7 billion in Adjusted EBITDA.

Breaking: Pending Cox merger. In July 2025, Charter Communications and Cox Communications announced a definitive agreement to combine their businesses — a transaction that would create the largest cable and broadband operator in the United States by subscriber count, surpassing Comcast. The combined company would serve customers under the Spectrum brand across a significantly expanded footprint.

Critical context for customers: Many directories — including the source page being referenced — list Spectrum’s headquarters in North Carolina. This is incorrect for the principal executive offices. Charter’s only North Carolina operations are a major call center at 2401 Sardis Road North, Charlotte, NC (opened 2023, 600+ jobs) and a corporate operations office in Morrisville, NC at 4200 Paramount Parkway. Neither is the corporate or legal headquarters. The verified principal address is 400 Washington Boulevard, Stamford, CT 06902.

Quick Facts

Principal HQ

400 Washington Boulevard, Stamford, CT 06902

North Carolina offices

2401 Sardis Road North, Charlotte, NC (call center); 4200 Paramount Pkwy, Morrisville, NC (corporate ops)

NASDAQ Ticker

CHTR

President & CEO

Christopher (Chris) Winfrey (since December 2022)

CFO

Jessica Fischer

Revenue (FY2025)

$54.8 billion

Adjusted EBITDA (FY2025)

$22.7 billion

Customer relationships

31.8 million

Internet customers

29.7 million

Spectrum Mobile lines

11.8 million

States served

Customer service

1-833-267-6094

HQ phone

(203) 905-7801

Website

spectrum.com / corporate.charter.com

What Brings You Here? Find the Right Contact

Spectrum Internet, TV, or Voice customer — billing, outage, or service complaint

Call 1-833-267-6094 (24/7) or chat at spectrum.com. For billing disputes, technical outages, or service cancellation, the phone line is the primary support channel.

Spectrum Mobile account inquiry

Call 1-833-224-6603 or visit spectrum.com/mobile. Spectrum Mobile runs as an MVNO on Verizon’s network — for device coverage issues in areas where Verizon has coverage gaps, this context is important when escalating complaints.

Spectrum Business account inquiry

Call 1-855-707-7328 or visit spectrum.com/business. Business accounts have dedicated account managers for mid-market and enterprise tiers.

Move or transfer Spectrum service to a new address

Call 1-833-267-6094 or use the move service tool at spectrum.com/move. Charter serves 41 states — confirm availability at your new address before scheduling.

Report an outage

Visit spectrum.com/support/outage or call 1-833-267-6094. Spectrum’s outage map shows reported service disruptions by area.

Equipment return

Return Spectrum equipment to any Spectrum retail store or use the UPS drop-off program. Find the nearest return location at spectrum.com/return. Unreturned equipment fees are one of the most common billing complaint sources.

Spectrum TV app or streaming issue

Call 1-833-267-6094 or visit spectrum.com/support for streaming and app troubleshooting.

Media / press

Contact Charter Communications’ communications team at press@charter.com or through corporate.charter.com/newsroom.

Investor relations

Visit ir.charter.com or write to Charter Communications, Inc., 400 Washington Boulevard, Stamford, CT 06902. NASDAQ: CHTR

Legal / subpoena

Serve Charter Communications, Inc., 400 Washington Boulevard, Stamford, CT 06902. Charter is incorporated in Delaware — confirm the registered agent through the Delaware Division of Corporations at corp.delaware.gov.

Phone & Contact Directory

Spectrum Customer Service (24/7)

1-833-267-6094 — Internet, TV, Voice, and account inquiries.

Spectrum Mobile

1-833-224-6603

Spectrum Business

1-855-707-7328

Corporate HQ / Stamford Switchboard

(203) 905-7801 — Media, investor, vendor, and executive-level inquiries.

Charlotte Call Center (NC)

2401 Sardis Road North, Charlotte, NC

Morrisville Corporate Ops (NC)

4200 Paramount Pkwy, Morrisville, NC — (855) 243-8892

Corporate Headquarters & Office Addresses

Principal executive headquarters

Charter Communications, Inc. (Spectrum)
400 Washington Boulevard
Stamford, CT 06902
United States

Major corporate and operations offices

Charlotte, NC — 2401 Sardis Road North (call center, 600+ jobs)
Morrisville, NC — 4200 Paramount Parkway (corporate operations)
Denver, CO — 4600 S Syracuse Street (regional operations)
Los Angeles, CA (West Coast operations)
Austin, TX
St. Louis, MO
Orlando, FL — 65 S Keller Road

Charter’s Stamford headquarters at 400 Washington Boulevard is a custom-built, state-of-the-art corporate campus completed in 2018 — the largest building in Stamford, Connecticut. It was purpose-designed to consolidate Charter’s executive, technology, and administrative functions following its transformative 2016 mergers with Time Warner Cable and Bright House Networks. The campus features collaborative open workspaces, advanced networking infrastructure, health and fitness facilities, and on-site amenities for Charter’s Stamford-based workforce.

How to Escalate a Complaint

Call 1-833-267-6094 (24/7) first

Document the date, rep name, and case reference number. For billing disputes, service cancellation reversals, unreturned equipment fees, or repeated outage credits, request a supervisor on the first call.

Request the Retention or Customer Advocacy team

When calling, ask specifically to speak with the retention or customer advocacy department. These teams have greater authority to apply credits, waive fees, and adjust account terms.

Use the Spectrum app and online chat

The Spectrum app (spectrum.com) offers live chat support that creates a written record of all communications. Written chat records are more useful than phone call notes when escalating further.

Send a certified letter to the Stamford HQ

Write to Charter Communications, Inc. (Spectrum), Customer Resolution, 400 Washington Boulevard, Stamford, CT 06902. Include your account number, prior contact dates and rep names, and the specific resolution requested.

File with the FCC

The Federal Communications Commission has regulatory authority over cable, internet, and phone service providers. File at fcc.gov/consumers/guides/filing-informal-complaint. Charter must respond to FCC complaints within 30 days.

File with your State Public Utilities Commission (PUC)

Most states have a PUC or equivalent body that regulates cable and telecommunications providers. Your state regulator can investigate billing fraud, service quality failures, and contract disputes.

File with the FTC

For deceptive pricing, misleading promotional offers, or contract misrepresentations, file at reportfraud.ftc.gov.

File with the CFPB

For Spectrum Mobile billing and financial service disputes, file at consumerfinance.gov/complaint.

File with the BBB

Spectrum / Charter Communications is listed with the BBB. File at bbb.org.

Contact your State Attorney General

Many state AGs have pursued investigations into cable company billing practices. Your state AG’s consumer protection division is a strong escalation channel for systematic billing complaints.

Executive Leadership

Christopher (Chris) Winfrey — President & CEO (since December 2022)

Winfrey became CEO in December 2022 after a 15-year career at Charter, where he previously served as CFO from 2010 to 2021 and as COO from 2021 to 2022. He is navigating Charter through a challenging transition: FY2025 revenue of $54.8 billion declined 0.6% YoY as broadband subscriber losses — driven by competition from fixed wireless (T-Mobile, Verizon) and overbuilder fiber providers — offset strong Spectrum Mobile growth of 13% and stable commercial revenue. His signature strategic move is the pending merger with Cox Communications, which would create the nation’s largest cable operator. His contract was extended in December 2025 through at least 2028, with a minimum annual base salary of $2.5 million and a target annual bonus of 300% of base.

Jessica Fischer — Chief Financial Officer

Fischer oversees Charter’s financial operations and investor relations. Under her stewardship in FY2025, Charter generated $22.7 billion in Adjusted EBITDA (up 0.6% YoY) and invested $11.7 billion in capital expenditure — including $3.9 billion in rural network line extensions — while managing the financial structuring for the pending Cox Communications merger.