Great Wolf Resorts Headquarters Address, Corporate Office Location, and Contact Details
Great Wolf Resorts corporate headquarters is located at 350 North Orleans Street, Chicago, IL 60654, United States, after relocating from its original Madison, Wisconsin base to Chicago, Illinois. Great Wolf Resorts’ corporate office oversees North America’s largest family of indoor water park resorts, operating more than 20 Great Wolf Lodge locations across the United States and Canada, offering year-round indoor water parks, family dining, spa, and entertainment all under one roof. Families, group booking coordinators, media, and partners regularly need the Great Wolf Resorts corporate office address and Great Wolf Resorts contact details for reservations, complaints, group events, and corporate enquiries.
Quick Facts
Corporate Headquarters Address
Great Wolf Resorts, Inc., 350 North Orleans Street, Chicago, IL 60654, United States
Corporate Office Phone Number
+1 608‑662‑4700
Customer Service Number (U.S.)
1‑800‑905‑9653
Reservations Number
1‑844‑482‑9653
Guest Relations Email
guestrelations@greatwolf.com
Digital Support Email
digitalsupport@greatwolf.com
Press / PR Team Email
prteam@greatwolf.com
Official Website
greatwolf.com
Industry
Indoor water park resorts and family hospitality
Great Wolf Resorts Corporate Headquarters Address
The primary Great Wolf Resorts corporate headquarters address is Great Wolf Resorts, Inc., 350 North Orleans Street, Chicago, IL 60654, United States, where the company relocated its main corporate operations from Madison, Wisconsin. The Chicago headquarters serves as the central hub for Great Wolf Resorts’ executive leadership, operations, marketing, development, and corporate support teams managing the Great Wolf Lodge brand across all North American resort locations. This Chicago corporate address is the correct primary location for all formal written correspondence and business communications directed to Great Wolf Resorts.
Great Wolf Resorts Customer Service Number
The main Great Wolf Resorts customer service number is 1‑800‑905‑9653, which handles general guest enquiries, complaints, and support for all Great Wolf Lodge locations across the United States and Canada. For reservations specifically, Great Wolf Resorts provides a dedicated reservations line at 1‑844‑482‑9653, and call center support is available seven days a week from 7:00 AM to 11:00 PM Central Standard Time, with live chat available from 9:00 AM to 9:00 PM CST. Guests can also contact Great Wolf Resorts by email at guestrelations@greatwolf.com for accommodation and stay-related enquiries, or at digitalsupport@greatwolf.com for online booking and digital account support.
How to Contact Great Wolf Resorts Corporate Office
For everyday Great Wolf Resorts guest issues, reservation changes, billing disputes, and stay-related complaints, contact customer service at 1‑800‑905‑9653 or email guestrelations@greatwolf.com, and include your reservation confirmation number, lodge location, and dates of stay. If your Great Wolf Resorts complaint is not resolved through standard guest services, escalate by sending written correspondence to Great Wolf Resorts, Inc., 350 North Orleans Street, Chicago, IL 60654, including your full contact details, confirmation number, lodge name, prior contact history, and the resolution you are requesting. For media and press enquiries, contact the Great Wolf Resorts PR team directly at prteam@greatwolf.com, and for accessibility-related questions and accommodation requests, email accessibility@greatwolf.com.
About Great Wolf Resorts
Great Wolf Resorts was founded in 1997 with the opening of its first indoor water park resort in Wisconsin Dells, Wisconsin, pioneering the concept of a year-round family lodge built around a large indoor water park under one roof. The company has grown into the largest family of indoor water park resorts in North America, operating more than 20 Great Wolf Lodge locations across states including Illinois, Texas, Virginia, Pennsylvania, California, Minnesota, Georgia, Arizona, and Maryland, with additional resort locations in Canada and continued expansion underway. Great Wolf Resorts’ corporate headquarters in Chicago, Illinois, coordinates resort development, operations, guest experience, culinary offerings, and marketing across the entire Great Wolf Lodge brand.
Frequently Asked Questions
Where is the Great Wolf Resorts corporate headquarters located?
Great Wolf Resorts corporate headquarters is located at 350 North Orleans Street, Chicago, IL 60654, United States, after relocating from its original headquarters in Madison, Wisconsin.
What is the Great Wolf Resorts customer service number?
The main Great Wolf Resorts customer service number is 1‑800‑905‑9653, and the dedicated reservations line is 1‑844‑482‑9653, with both lines available seven days a week.
How do I contact Great Wolf Resorts about a specific lodge?
To contact Great Wolf Resorts about a specific lodge, visit greatwolf.com and navigate to your lodge’s customer service page, where each resort lists its own direct phone number, reservations line, and fax number.
How do I contact Great Wolf Resorts corporate office?
To contact Great Wolf Resorts corporate office, call +1 608‑662‑4700, email guestrelations@greatwolf.com, or write to Great Wolf Resorts, Inc., 350 North Orleans Street, Chicago, IL 60654, including your contact details and the nature of your enquiry.
How do I make a complaint to Great Wolf Resorts corporate office?
To make a complaint to Great Wolf Resorts corporate office, first contact guest services at 1‑800‑905‑9653 or guestrelations@greatwolf.com to log the issue, then escalate in writing to Great Wolf Resorts, Inc., 350 North Orleans Street, Chicago, IL 60654, with your reservation details and prior case reference if the complaint remains unresolved.