Safeco Headquarters Address, Corporate Office Location, and Contact Details
About
Safeco Insurance is an American property and casualty insurer originally headquartered in Seattle, Washington, now operating as a wholly owned subsidiary of Liberty Mutual Group following its 2008 acquisition. Founded in 1923 by Hawthorne Kingsbury Dent as the General Insurance Company of America, Safeco’s principal place of business is now at 175 Berkeley Street, Boston, Massachusetts 02116 — Liberty Mutual’s global headquarters — while retaining its Seattle legacy address at 1001 Fourth Avenue, Seattle, WA 98154.
Quick Facts
Founded
1923 (Seattle, WA)
Industry
Auto, home & small business property/casualty insurance
Seattle Address
1001 Fourth Avenue, Suite 4700, Seattle, WA 98154
Principal HQ (Liberty Mutual)
175 Berkeley Street, Boston, MA 02116
Parent Company
Liberty Mutual Group
Corporate Phone
(206) 545-5000
Customer Service
1-888-723-3260
Website
safeco.com
What Brings You Here? Find the Right Contact
Safeco customer — auto, home, or business policy complaint
Call 1-888-723-3260 or contact your independent Safeco agent directly — agents are the primary point of contact for policy and billing matters.
Safeco insurance claim
File a claim through safeco.com/customer-resources/claims or call 1-800-332-3226 (24/7 claims line).
Safeco payment mailing address
Mail standard payments to P.O. Box 91016, Chicago, IL 60680. For overnight payments, use 1400 S Highway Dr, Suite 100, Fenton, MO 63026.
Safeco independent agent inquiry
Find a licensed Safeco agent through insurance-agent.safeco.com.
Investor / parent company inquiry
Safeco is a subsidiary of Liberty Mutual Group (private). Direct investor inquiries to Liberty Mutual at libertymutualgroup.com.
Legal / subpoena
Serve Safeco Insurance Company of America, 175 Berkeley Street, Boston, MA 02116. Confirm the registered agent through the Washington OIC at insurance.wa.gov.
Phone & Contact Directory
Customer service
1-888-723-3260
Claims (24/7)
1-800-332-3226
Corporate phone
(206) 545-5000
Website
safeco.com
Agent locator
insurance-agent.safeco.com
Corporate Headquarters & Office Addresses
- Seattle Address: 1001 Fourth Avenue, Suite 4700, Seattle, WA 98154
- Principal Place of Business: 175 Berkeley Street, Boston, MA 02116
- Standard Payment Mailing: P.O. Box 91016, Chicago, IL 60680
- Overnight Payment: 1400 S Highway Dr, Suite 100, Fenton, MO 63026
How to Escalate a Complaint
- Contact your independent Safeco agent — Your assigned agent handles policy, billing, and claims issues as the primary escalation path.
- Call 1-888-723-3260 — Safeco’s national customer service line for policy and billing escalations.
- Call 1-800-332-3226 — Safeco’s 24/7 dedicated claims line for unresolved claim disputes.
- Use safeco.com — Submit documented complaints and manage claims through the official customer portal.
- Mail to the Boston principal HQ — Write to Safeco Insurance, Customer Relations, 175 Berkeley Street, Boston, MA 02116.
- File with the Washington OIC — The Washington Office of the Insurance Commissioner at insurance.wa.gov handles Safeco’s Washington-based complaints.
- File with your state’s insurance commissioner — Each state’s commissioner has direct regulatory authority over Safeco’s policies in that state.
- File with the BBB — Safeco Corporation is BBB accredited (Seattle, WA). File at bbb.org.