Banfield Pet Hospital Headquarters Address, Corporate Office Location, and Contact Details
Banfield Pet Hospital corporate headquarters is located at 18101 SE 6th Way, Vancouver, WA 98683, United States, in the Columbia Tech Center area of Vancouver, Washington, where the company moved in 2014 from its prior Portland, Oregon, campus. Banfield’s $23 million LEED Platinum-certified corporate campus spans more than 17.5 acres and 206,000 square feet, housing approximately 800 associates and their 225 dogs in a purpose-built facility with an off-leash dog park, pet-friendly common areas, and extensive training space. Pet owners, Optimum Wellness Plan members, media, and business partners regularly need the Banfield Pet Hospital corporate office address and Banfield contact details for pet health questions, plan complaints, billing disputes, and corporate matters.
Quick Facts
Corporate Headquarters Address
Banfield Pet Hospital, 18101 SE 6th Way, Vancouver, WA 98683, United States
Corporate Phone Number
+1 360‑784‑7000
Customer Support Hotline
1‑877‑656‑7146
Additional Customer Service Number
1‑800‑838‑6738
Parent Company
Mars, Incorporated (Mars Veterinary Health)
President
Mony Iyer
Chief Medical Officer
Daniel Aja, Sr. Vice President
Founded
1955, Portland, Oregon, by Warren J. Wegert
Official Website
banfield.com
Industry
Veterinary services and preventive pet health care
Banfield Pet Hospital Corporate Headquarters Address
The primary Banfield Pet Hospital corporate headquarters address is 18101 SE 6th Way, Vancouver, WA 98683, United States, confirmed on Banfield’s official Contact Us page, Waze, Seamless.AI, and the BBB as the company’s current principal executive office. Banfield relocated to the Vancouver, Washington, Columbia Tech Center campus in 2014, with the three-structure facility merging into a central core with 206,000 square feet of office and training space, achieving LEED Platinum certification for its sustainable design — a fitting reflection of Banfield’s values as a pet care organization committed to environmental responsibility. The Vancouver campus is the correct primary address for all formal written corporate correspondence, media relations, and executive-level communications directed to Banfield Pet Hospital.
Banfield Pet Hospital Customer Service Number
The main Banfield Pet Hospital customer support hotline is 1‑877‑656‑7146, which handles Optimum Wellness Plan enquiries, billing disputes, hospital complaints, medical records requests, and general pet health support. An additional Banfield customer service number is 1‑800‑838‑6738, and the corporate headquarters in Vancouver can be reached directly at +1 360‑784‑7000 for corporate and business-level enquiries. For appointment scheduling and pet health support at a specific hospital location, Banfield’s website at banfield.com provides a hospital finder, online appointment booking, and the MyBanfield pet health portal where Optimum Wellness Plan members can manage their pet’s health records, appointments, and plan details.
How to Contact Banfield Pet Hospital Corporate Office
For everyday Banfield pet health and service issues including Optimum Wellness Plan billing disputes, appointment concerns, and hospital service complaints, call 1‑877‑656‑7146 or use the contact options on banfield.com, which includes separate enquiry pathways for hospital questions, wellness plan issues, website feedback, and delivery services. If your Banfield Pet Hospital complaint is not resolved through standard customer support, escalate by calling the corporate office at +1 360‑784‑7000 or sending written correspondence to Banfield Pet Hospital, 18101 SE 6th Way, Vancouver, WA 98683, including your pet’s name, account details, hospital location, prior case reference numbers, and the resolution you are requesting. For media and press enquiries, Banfield Pet Hospital manages all communications from its Vancouver corporate campus as part of the Mars Veterinary Health family, and press contacts are available through the Banfield newsroom at banfield.com/about-banfield/newsroom.
About Banfield Pet Hospital
Banfield Pet Hospital was founded in 1955 by Warren J. Wegert in Portland, Oregon — taking its name from the nearby Banfield Freeway — and grew over seven decades into the largest privately owned veterinary practice in the United States, now operating more than 1,000 hospitals in 42 states, Washington D.C., Puerto Rico, and Mexico. Mars, Incorporated — the global consumer goods company best known for M&M’s, Snickers, and Pedigree pet food — acquired Banfield in 2007 and has since expanded its Mars Veterinary Health portfolio to include BluePearl Pet Hospital and VCA Animal Hospitals, creating the world’s largest veterinary health care network. Banfield’s corporate headquarters in Vancouver, Washington, coordinates preventive care programs, the Optimum Wellness Plan, the Banfield Gives Back community program, and veterinary medicine advancement across its nationwide hospital network serving more than three million pets annually.
Frequently Asked Questions
Where is the Banfield Pet Hospital corporate headquarters located?
Banfield Pet Hospital corporate headquarters is located at 18101 SE 6th Way, Vancouver, WA 98683, United States, in the Columbia Tech Center area of Vancouver, Washington, after relocating from Portland, Oregon, in 2014.
What is the Banfield Pet Hospital customer service number?
The main Banfield Pet Hospital customer support number is 1‑877‑656‑7146, and additional support is available at 1‑800‑838‑6738, with the corporate office reachable at +1 360‑784‑7000.
Who owns Banfield Pet Hospital?
Banfield Pet Hospital is owned by Mars, Incorporated, as part of the Mars Veterinary Health family, which also includes BluePearl Pet Hospital and VCA Animal Hospitals.
How do I contact Banfield Pet Hospital corporate office?
To contact Banfield Pet Hospital corporate office, call 1‑877‑656‑7146 for customer support, call +1 360‑784‑7000 for the corporate switchboard, or write to Banfield Pet Hospital, 18101 SE 6th Way, Vancouver, WA 98683, including your account and contact details.
How do I cancel my Banfield Optimum Wellness Plan?
To cancel your Banfield Optimum Wellness Plan, call 1‑877‑656‑7146 to speak with a Banfield representative about your plan’s cancellation terms, as the plan’s contractual agreement requires review of services used to determine any outstanding balance owed at cancellation.