Onelife Fitness Headquarters Address, Corporate Office Location, and Contact Details
About
Onelife Fitness is a multi-state health and fitness club operator headquartered at 1751 Pinnacle Drive, Suite 1400, McLean, Virginia 22101, operating 60+ world-class fitness clubs across Virginia, Maryland, Georgia, Washington D.C., West Virginia, and South Carolina. Founded in 2009 and previously known as US Fitness Holdings, the company was acquired by 26North Partners in October 2024, and in 2021 expanded significantly through the acquisition of Gold’s Gym locations on the East Coast. Its clubs feature amenities including Cardio Cinema, boutique studios, sports courts, pools, recovery lounges, and Kids Clubs, with staff exceeding 1,200 employees.
Quick Facts
Founded
2009 (McLean, VA)
Formerly Known As
US Fitness Holdings
Industry
Health clubs & fitness centers
HQ Address
1751 Pinnacle Drive, Suite 1400, McLean, VA 22101
Parent Company
26North Partners (acquired October 2024)
Revenue
~$32.7M
Employees
1,200+
Corporate Phone Number
(703) 753-1818
Customer Service Number
(888) 233-3730
Website
onelifefitness.com
Contact page
onelifefitness.com/contact-us
What Brings You Here? Find the Right Contact
Onelife Fitness member — billing or membership cancellation dispute
Call (888) 233-3730 or visit onelifefitness.com/contact-us. For membership cancellations, submit a written request to your home club and retain the confirmation — verbal cancellations are not always honored.
Onelife Fitness in-club complaint (staff, facility, or amenities)
Contact your club’s General Manager directly — each location operates semi-independently. For corporate escalation, email via onelifefitness.com/contact-us or call (703) 753-1818.
Onelife Fitness personal training or class dispute
Speak with the club’s Fitness Director first; if unresolved, escalate to the General Manager, then to corporate at (888) 233-3730.
Gold’s Gym East Coast locations under Onelife
These locations were rebranded as Onelife Fitness clubs. For legacy Gold’s Gym membership issues, contact Onelife at (888) 233-3730.
Legal / subpoena
Serve Onelife Fitness c/o US Fitness Holdings, 1751 Pinnacle Drive, Suite 1400, McLean, VA 22101. Confirm the registered agent through the Virginia State Corporation Commission at scc.virginia.gov.
Phone & Contact Directory
Customer service Number
(888) 233-3730
Corporate HQ Number
(703) 753-1818
Website
onelifefitness.com
Contact page
onelifefitness.com/contact-us
Corporate Headquarters & Office Addresses
Principal HQ Address
1751 Pinnacle Drive, Suite 1400, McLean, VA 22101
Virginia Beach Regional Office Address
2844 Virginia Beach Blvd, Virginia Beach, VA 23452
Alexandria Operations
305 Hooffs Run Dr, Alexandria, VA 22314
Maryland Office Address
126 Shawan Rd, Cockeysville, MD 21031
Georgia Office Address
4512 Holly Springs Pkwy, Holly Springs, GA 30115
Atlanta BBB Address
1181 Hammond Dr NE, Atlanta, GA 30346
Virginia Club Locations
Alexandria
305 Hooffs Run Dr, Alexandria, VA 22314
Alexandria Old Town
209 Madison Street, Alexandria, VA 22314
Ashburn
20020 Ashbrook Commons Plaza #145, Ashburn, VA 20147
Arlington (Crystal Park)
2231 Crystal Drive, Arlington, VA 22202
Arlington (Ballston)
4238 Wilson Blvd, Arlington, VA 22203
Brambleton
42365 Soave Drive, Brambleton, VA 20148
Burke
9250 Old Keene Mill Rd, Burke, VA 22015
Chesapeake Square
4628 Portsmouth Blvd, Chesapeake, VA 23321
Falls Church (Seven Corners)
1000 E Broad St, Falls Church, VA 22042
Gainesville
7201 Heritage Village Plaza, Gainesville, VA 20155
Hampton
2190 Coliseum Dr, Hampton, VA 23666
Newport News
815 City Center Blvd, Newport News, VA 23606
Virginia Beach Blvd
2844 Virginia Beach Blvd, Virginia Beach, VA 23452
Virginia Beach Princess Anne
3809 Princess Anne Rd, Virginia Beach, VA 23456
Virginia Beach Red Mill
1650 General Booth Blvd, Virginia Beach, VA 23454
How to Escalate a Complaint
- Call (888) 233-3730 — Onelife Fitness’s primary customer service line for membership, billing, and cancellation disputes.
- Submit a written cancellation request — Always cancel in writing (email or letter) to your home club and retain the confirmation to prevent continued billing.
- Use onelifefitness.com/contact-us — Submit documented written complaints through the official contact form for tracked corporate responses.
- Call (703) 753-1818 — Corporate HQ direct line for escalations beyond the customer service level.
- Mail to the McLean HQ — Write to Onelife Fitness, Member Relations, 1751 Pinnacle Drive, Suite 1400, McLean, VA 22101.
- File with the Virginia AG — The Virginia AG’s consumer protection division at ag.virginia.gov handles McLean HQ-based complaints.
- Dispute charges with your credit card or bank — For unauthorized continued billing post-cancellation, a credit card chargeback is often the most effective tool.
- File with the FTC — For deceptive membership contract or auto-billing practices, file at ftc.gov/complaint.
- File with the BBB — Onelife Fitness is listed with the BBB. File at bbb.org.