Whataburger Headquarters Address, Corporate Office Location, and Contact Details
About
Whataburger is an iconic American regional fast food chain headquartered at 300 Concord Plaza Drive, San Antonio, Texas 78216, specializing in made-to-order burgers served on a signature five-inch bun. Founded on August 8, 1950 by Harmon Dobson in a small stand on Ayers Street in Corpus Christi, Texas, Whataburger has grown to 800+ locations across 14 states from Arizona to Florida. In 2019, the Dobson family sold a majority interest to BDT Capital Partners (now BDT & MSD Partners), though the brand retains its Texas family identity and San Antonio headquarters.
Quick Facts
Founded
August 8, 1950 (Corpus Christi, TX)
Founder
Harmon Dobson
Industry
Fast food restaurants / quick-service
HQ Address
300 Concord Plaza Drive, San Antonio, TX 78216
Ownership
Privately held (majority: BDT & MSD Partners)
Locations
800+ across 14 states
Customer Service
1-210-476-6000
Customer Feedback Line
1-888-994-2827
Website
whataburger.com
What Brings You Here? Find the Right Contact
Whataburger customer — food quality, order, or in-store complaint
Call 1-888-994-2827 or use the feedback form at whataburger.com/feedback. For most in-store issues, speaking directly with the restaurant manager is the fastest resolution path.
Whataburger online order or mobile app dispute
Use the Whataburger app help section or visit whataburger.com/contact for app-based ordering and delivery issues.
Whataburger Rewards account inquiry
Log in to your Whataburger Rewards account via the app or whataburger.com for loyalty point and rewards disputes.
Whataburger franchise / business development inquiry
Contact Whataburger’s franchise development team through whataburger.com/franchise for ownership and franchising information.
Legal / subpoena
Serve Whataburger Restaurants, LLC, 300 Concord Plaza Drive, San Antonio, TX 78216. Confirm the registered agent through the Texas Secretary of State at sos.texas.gov.
Phone & Contact Directory
Customer feedback
1-888-994-2827
Corporate HQ
1-210-476-6000
Website
whataburger.com
Feedback form
whataburger.com/feedback
Corporate Headquarters & Office Addresses
Principal HQ
300 Concord Plaza Drive, San Antonio, TX 78216
Original First Location (Historic)
Ayers Street, Corpus Christi, TX (founded 1950)
How to Escalate a Complaint
- Call 1-888-994-2827 — Whataburger’s primary customer feedback line for food quality, order, and in-store service complaints.
- Speak with the restaurant manager — All Whataburger locations are company-operated; the on-site manager has authority to resolve most immediate issues.
- Use whataburger.com/feedback — Submit documented written complaints through the official feedback form for tracked corporate responses.
- Call 1-210-476-6000 — Corporate HQ direct line for escalations beyond standard customer feedback.
- Mail to the San Antonio HQ — Write to Whataburger Restaurants, LLC, Customer Relations, 300 Concord Plaza Drive, San Antonio, TX 78216.
- File with the Texas AG — The Texas AG’s consumer protection division at texasattorneygeneral.gov handles San Antonio HQ-based complaints.
- File with the local health department — For food safety, contamination, or hygiene complaints, contact your local county health department or the Texas Department of State Health Services at dshs.texas.gov.
- File with the FTC — For deceptive advertising or unfair business practices, file at ftc.gov/complaint.
- File with the BBB — Whataburger Restaurants is listed with the BBB (San Antonio, TX). File at bbb.org.