USAA Headquarters Address, Corporate Office Location, and Contact Details
About
USAA corporate headquarters is located at 9800 Fredericksburg Road, San Antonio, TX 78288, United States, on a scenic 286‑acre campus that makes USAA the largest private company in San Antonio. USAA’s corporate office manages a full suite of financial products — including auto and home insurance, banking, investments, and retirement services — exclusively for U.S. military members, veterans, and their families. Members, family of service members, media, and partners regularly need the USAA corporate office address and USAA phone numbers for claims, complaints, banking support, and general enquiries.
Quick Facts
Corporate Headquarters Address
USAA, 9800 Fredericksburg Road, San Antonio, TX 78288, United States
Main Member Services Number (24/7)
1‑800‑531‑USAA (1‑800‑531‑8722)
Direct San Antonio Number
1‑210‑531‑8722
Mobile Shortcut
Dial #8722 from any mobile phone
USAA Federal Savings Bank Address
10750 McDermott Freeway, San Antonio, TX 78288‑0544
Official Website
usaa.com
Industry
Insurance, banking, investments, and financial services for military members and their families
USAA Corporate Headquarters Address
The main USAA corporate headquarters address is USAA, 9800 Fredericksburg Road, San Antonio, TX 78288, United States. This 286‑acre San Antonio campus houses USAA’s executive leadership and key departments including insurance, banking, investments, and member services, and is the primary address for formal written correspondence directed to USAA. USAA Federal Savings Bank operates a separate address at 10750 McDermott Freeway, San Antonio, TX 78288‑0544, which is used specifically for banking‑related disputes and consumer report correspondence.
USAA Customer Service Number
The primary USAA member services number is 1‑800‑531‑USAA (1‑800‑531‑8722), available 24 hours a day, 7 days a week for all insurance, banking, investment, and general member support needs. Members can also call the direct San Antonio number 1‑210‑531‑8722, or simply dial #8722 from any mobile phone to reach USAA quickly without entering the full number. Online chat is available on usaa.com and the USAA mobile app from 6 AM to 9 PM CST Monday through Friday and 8 AM to 7 PM on weekends.
How to Contact USAA Corporate Office
For everyday USAA account queries, claims, billing, and insurance questions, call 1‑800‑531‑8722 or log in to usaa.com or the USAA mobile app, where most member services are fully self‑service. For formal USAA complaints, start by calling 1‑800‑531‑8722 to log the issue with a representative, then escalate in writing by submitting a complaint through the online form under “Contact Us” on usaa.com or mailing a letter to USAA, 9800 Fredericksburg Road, San Antonio, TX 78288. For USAA Notice of Error or formal qualified written requests related to mortgage or banking, write to USAA — Notice of Error/Request for Information, P.O. Box 610788, Dallas, TX 75261.
About USAA
USAA (United Services Automobile Association) was founded in 1922 by a group of U.S. Army officers in San Antonio, Texas, originally to insure one another’s vehicles at a time when military members struggled to obtain auto insurance. Today, USAA serves millions of active military, veterans, and eligible family members exclusively, offering a comprehensive range of financial products including auto, home, life, and health insurance, checking and savings accounts, credit cards, loans, and investment and retirement services. USAA’s corporate headquarters remains anchored in San Antonio, Texas, with additional U.S. offices in Colorado Springs, Annapolis, and other military‑connected locations.
Frequently Asked Questions
Where is the USAA corporate headquarters located?
USAA corporate headquarters is located at 9800 Fredericksburg Road, San Antonio, TX 78288, United States, on a 286‑acre campus that is the largest private employer in San Antonio.
What is the USAA customer service number?
The main USAA member services number is 1‑800‑531‑USAA (1‑800‑531‑8722), available 24/7, and members can also call 1‑210‑531‑8722 or dial #8722 from a mobile phone.
Who is eligible for USAA membership?
USAA membership is open to active U.S. military members, veterans who have honorably served, and eligible family members, including spouses and children of current or former USAA members.
How do I contact USAA corporate office?
To contact USAA corporate office, call 1‑800‑531‑8722, use the contact and support options on usaa.com, or write to USAA, 9800 Fredericksburg Road, San Antonio, TX 78288.
How do I make a complaint to USAA corporate office?
To make a complaint to USAA corporate office, first call 1‑800‑531‑8722 to raise the issue and get a case reference, then escalate in writing via the complaint form on usaa.com or by mailing a letter to 9800 Fredericksburg Road, San Antonio, TX 78288, or for banking/mortgage errors write to P.O. Box 610788, Dallas, TX 75261