Chili’s Headquarters Address, Corporate Office Location, and Contact Details

About

Chili’s Grill & Bar is an American casual dining restaurant chain headquartered at 3000 Olympus Boulevard, Dallas, Texas 75019 — the corporate campus of its parent and operator, Brinker International, Inc. (NYSE: EAT). Chili’s is the flagship brand of Brinker International alongside Maggiano’s Little Italy. Founded in 1975 by Larry Lavine as a single converted postal station on Greenville Avenue in Dallas, Texas, Chili’s became the defining American casual dining experience of its era — known for its baby back ribs, fajitas, Presidente Margaritas, and neighborhood bar-and-grill atmosphere. Brinker International, named for company legend Norman Brinker who transformed the brand into a national chain after acquiring it in 1983, is a publicly traded Fortune 1000 company with no external parent. It is fully independent and publicly listed on the NYSE. In fiscal year 2025 (ending June 25, 2025), Brinker International reported total revenues of $5.38 billion — up 21.9% from the prior year — crossing the $5 billion revenue threshold for the first time in company history. This performance reflects one of the most remarkable restaurant industry turnarounds in recent memory: CEO Kevin Hochman’s “Back to Basics” strategy, launched in 2022, transformed Chili’s from a brand losing traffic and relevance into the dominant casual dining value proposition in the United States. Chili’s delivered 17 consecutive quarters of positive comparable sales by Q4 FY2025, with Q4 same-store sales up 23.7% — outperforming the casual dining industry by 1,890 basis points — driven by a 16.3% increase in guest traffic. Average unit volume (AUV) for Chili’s reached $4.5 million by Q4 FY2025, up from $3.0 million in FY2022 — a 50% improvement. Restaurant operating margins improved from 11.9% in FY2022 to 17.6% in FY2025. For FY2026, Brinker guided total revenues of $5.60–$5.70 billion.

Quick Facts

Founded

1975 (Dallas, Texas, by Larry Lavine)

HQ

3000 Olympus Boulevard, Dallas, TX 75019

Alternate legacy address

6820 LBJ Freeway, Suite 200/300, Dallas, TX 75240

HQ phone

(972) 980-9917

HQ fax

(972) 770-9593

Customer service phone

1-800-983-4637

Media phone

1-800-775-7290

NYSE ticker

EAT (Brinker International)

President & CEO

Kevin Hochman (since June 2022)

CFO

Michael Breed

Total revenues (FY2025, ending June 25, 2025)

$5.38 billion (up 21.9% YoY)

Q4 FY2025 comparable sales

+21.3% consolidated; +23.7% Chili’s

Q4 FY2025 Chili’s traffic growth

+16.3%

FY2025 adjusted EPS

up 117.1% YoY

Chili’s restaurant operating margin (FY2025)

17.6% (vs. 11.9% in FY2022)

Chili’s AUV (Q4 FY2025)

$4.5 million

Company-owned restaurants

1,228

Franchise restaurants

400+ globally

Total system restaurants (Chili’s + Maggiano’s)

~1,650

Employees

70,000+ team members

Website

chilis.com / brinker.com

Email (general)

info@chilisjobs.com

What Brings You Here? Find the Right Contact

Chili’s diner — food complaint, service issue, or in-restaurant experience

Call 1-800-983-4637 or submit feedback at chilis.com/feedback. For in-restaurant issues, the fastest resolution is speaking with the manager on duty at the time of your visit. All Chili’s company-owned restaurant managers have authority to address food quality issues, incorrect charges, and service complaints directly.

Chili’s online order or delivery complaint

For orders placed through chilis.com or the Chili’s app, contact 1-800-983-4637 or use the in-app feedback form. For orders placed through a third-party delivery platform (DoorDash, Uber Eats, Grubhub), contact the delivery platform directly — Chili’s does not control third-party delivery operations.

Chili’s Rewards (loyalty program) inquiry

Manage your Chili’s Rewards account through the Chili’s app or at chilis.com. For missing points, redemption issues, or account access problems, call 1-800-983-4637 or use in-app support.

It’s Just Wings (virtual brand) complaint

It’s Just Wings is a Brinker International virtual kitchen brand operated exclusively out of Chili’s kitchens. For order complaints, contact the delivery platform through which the order was placed (DoorDash primarily), or call 1-800-983-4637 for routing to Brinker’s virtual brand customer service.

Maggiano’s Little Italy complaint

Maggiano’s is Brinker’s second casual dining brand. For Maggiano’s inquiries, visit maggianos.com or call 1-800-983-4637 for routing to the Maggiano’s customer relations team.

Chili’s franchise restaurant complaint

Approximately 400+ Chili’s locations worldwide are franchise-operated. While Brinker sets brand standards, day-to-day service at franchise locations is the franchisee’s direct responsibility. For franchise complaints, contact the specific restaurant location’s management first, then escalate to Brinker’s customer service at 1-800-983-4637 if unresolved.

Vendor / supplier inquiry

Direct all supplier and vendor inquiries to Brinker International, Inc., 3000 Olympus Boulevard, Dallas, TX 75019.

Media / press

Contact Brinker International’s communications team at 1-800-775-7290 or through brinker.com. For quarterly earnings media inquiries, press releases are issued via PR Newswire at prnewswire.com.

Investor relations

Visit investors.brinker.com or write to Brinker International, Inc., Investor Relations, 3000 Olympus Boulevard, Dallas, TX 75019. NYSE: EAT. Phone: (972) 980-9917.

Legal / subpoena

Serve Brinker International, Inc. (parent) or Brinker Restaurant Corporation (operating subsidiary, as applicable), 3000 Olympus Boulevard, Dallas, TX 75019. Brinker International is incorporated in Delaware — confirm the registered agent through the Delaware Division of Corporations at corp.delaware.gov.

Phone & Contact Directory

Customer Service

1-800-983-4637 — Food quality, in-restaurant experience, delivery, Chili’s Rewards, and general inquiries.

Corporate HQ / Switchboard

(972) 980-9917 — Vendor, media, investor, and executive-level inquiries.

Corporate fax

(972) 770-9593

Media / PR

1-800-775-7290

General email

info@chilisjobs.com

Website

chilis.com/feedback — Online feedback form for guest complaints.

Investor relations

investors.brinker.com

Corporate Headquarters & Office Addresses

Principal executive headquarters

Brinker International, Inc. / Chili’s Grill & Bar
3000 Olympus Boulevard
Dallas, TX 75019
United States

Legacy corporate address (still in some databases)

6820 LBJ Freeway, Suite 200–300
Dallas, TX 75240

Brinker International relocated its corporate headquarters to the 3000 Olympus Boulevard campus in the Cypress Waters mixed-use development in the Dallas suburb of Coppell/Irving — a modern purpose-built corporate campus that opened in 2019, replacing the long-occupied LBJ Freeway offices in North Dallas. The Olympus Boulevard address is listed under a Dallas, TX 75019 ZIP code but is physically situated along the western edge of the Cypress Waters lakeside development, straddling the Irving/Coppell border near the Dallas/Fort Worth metroplex. The campus consolidates all of Brinker’s corporate functions — including culinary innovation, marketing, technology, supply chain, and executive leadership — under one roof with a design that reflects the brand’s restaurant culture.

How to Escalate a Complaint

1. Speak with the manager on duty at the restaurant — For in-restaurant complaints, the manager on duty is empowered to resolve food quality issues, incorrect charges, and service complaints immediately, including comping meals, issuing gift cards, or processing refunds.
2. Call 1-800-983-4637 — For unresolved in-restaurant complaints, online order issues, or Chili’s Rewards disputes, call Brinker’s customer service. Document the date, rep name, and restaurant location.
3. Submit feedback at chilis.com/feedback — The online feedback form routes your complaint to the regional operations team and creates a written record. Include the restaurant address, date of visit, and your order details.
4. Send a certified letter to the Dallas HQ — Write to Brinker International, Inc., Guest Relations, 3000 Olympus Boulevard, Dallas, TX 75019. Include your prior contact history, restaurant location, and the specific resolution requested.
5. For delivery order complaints, contact the delivery platform — If your Chili’s order was placed through DoorDash, Uber Eats, or Grubhub, those platforms hold direct responsibility for delivery issues. File the complaint through the platform’s refund or support process.
6. Dispute the charge with your credit card issuer — For unauthorized or incorrect charges on a Chili’s purchase, a chargeback with your card issuer is a parallel escalation channel.
7. File with the BBB — Brinker International is listed with the BBB. File at bbb.org.
8. File with the FTC — For deceptive promotions, misleading menu pricing, or loyalty program violations, file at reportfraud.ftc.gov.
9. File with the Texas AG — The Texas Attorney General’s consumer protection division can be reached at texasattorneygeneral.gov/consumer-protection. Brinker’s Dallas HQ makes the Texas AG a relevant escalation authority.
10. Report food safety issues to your local health department — For foodborne illness or food safety violations observed at a Chili’s location, contact your county or city health department. Restaurant health inspections are managed locally.

Executive Leadership

Kevin Hochman — President & CEO, Brinker International (since June 2022)

Hochman joined Brinker as President and CEO in June 2022, coming from KFC US where he had served as President — engineering a successful brand revitalization built on cultural relevance and simplified operations. He inherited a Chili’s brand that had been hemorrhaging guest traffic and relevance for years. His “Back to Basics” strategy — centered on menu simplification, value pricing (including the “3 for Me” meal deal), operational discipline, bold cultural marketing, and investing in team member experience — triggered one of the fastest and most widely discussed restaurant industry turnarounds in modern history. By Q4 FY2025, Chili’s had delivered 17 consecutive quarters of positive comparable sales, +23.7% same-store sales in the final quarter alone, a 16.3% traffic increase (in an industry where competitors were reporting traffic declines), and average unit volumes of $4.5 million — up 50% from $3 million in FY2022. Total revenues crossed $5 billion for the first time in company history. His FY2025 annual earnings call quote: “Chili’s is officially back, baby back!” — a direct reference to the brand’s iconic Baby Back Ribs jingle. FY2026 guidance calls for $5.60–$5.70 billion in revenue and adjusted EPS of $9.90–$10.50.

Michael Breed — Chief Financial Officer

Breed serves as CFO of Brinker International, overseeing financial reporting, capital allocation, and investor relations across the company’s $5.38 billion enterprise. A highlight of his FY2025 stewardship was the company’s debt management: Brinker paid down over $570 million in debt over the three years ending FY2025, resulting in a strong lease-adjusted leverage ratio of 1.7x. The company’s adjusted EPS grew 117.1% in FY2025 — reflecting both strong operating leverage from the Chili’s traffic recovery and disciplined cost management. Capital expenditure guidance for FY2026 is set at $270–$290 million, primarily supporting remodels and new restaurant development