Allied Universal Headquarters Address, Corporate Office Location, and Contact Details
About
Allied Universal is the world’s largest private security and facility services company, with its Corporate Headquarters East at 161 Washington Street, Suite 600, Conshohocken, Pennsylvania 19428 and its Corporate Headquarters West at 450 Exchange, Irvine, California 92602 — a dual-headquarters structure reflecting the company’s merger origins and coast-to-coast scale. Allied Universal was formed in August 2016 through the merger of AlliedBarton Security Services and Universal Services of America — two of the largest private security firms in the US — and has since grown through over 70 acquisitions into a global security, staffing, and facility services giant with approximately $23 billion in annual revenue and more than 800,000 employees worldwide. The company is privately held and backed by private equity firm Warburg Pincus, with Global Chairman and CEO Steve Jones having led the business since 1996 — growing it from a $12 million regional company into the world’s dominant security services provider. Allied Universal serves more than 400 Fortune 500 companies across sectors including commercial real estate, healthcare, education, government, retail, energy, transportation, and entertainment, deploying security professionals, mobile patrol, remote monitoring, investigations, technology systems, and facility services from a network spanning more than 100 countries and territories. The company is the third-largest private employer in North America and seventh largest in the world. In 2025, Allied Universal continued its aggressive M&A expansion strategy — acquiring multiple businesses across North America in Q3 alone — and the company has been reported as a potential IPO candidate, though no public offering has been announced as of April 2026.
Quick Facts
Founded
1957 (predecessor companies; Allied Universal formed 2016 via merger)
HQ East (Pennsylvania)
161 Washington Street, Suite 600, Conshohocken, PA 19428
HQ West (California)
450 Exchange, Irvine, CA 92602
HQ East phone
(484) 351-1300
Global Chairman & CEO
Steve Jones (since 1996)
Ownership
Privately held — Warburg Pincus (PE-backed); potential IPO candidate
Annual revenue
~$23 billion
Employees
800,000+ globally; 3rd largest private employer in North America
What Brings You Here? Find the Right Contact
Security professional / Allied Universal employee — HR or payroll issue
For paycheck disputes, scheduling, benefits access, or workplace complaints, contact your direct branch or district manager first. Allied Universal’s scale means most employee HR issues are managed at the branch level. For escalation, contact Allied Universal’s employee relations line or your regional HR representative.
Client organization — service complaint or contract inquiry
For existing clients with service quality issues, billing disputes, or contract management concerns, contact your assigned Allied Universal account manager. Regional office contacts are listed at aus.com/offices by state and city. For corporate-level contract escalation, call the Conshohocken HQ East at (484) 351-1300.
New business / service inquiry
Organizations seeking Allied Universal security or facility services can request a consultation at aus.com or call (866) 703-7666. Allied Universal serves commercial real estate, healthcare, education, government, retail, entertainment, energy, and industrial sectors.
Security incident report or liability claim
For incidents involving Allied Universal personnel — including workplace injuries, third-party liability claims, or security failures — contact the relevant Allied Universal regional office. For legal escalation, write to Allied Universal, 161 Washington Street, Suite 600, Conshohocken, PA 19428 (East) or 450 Exchange, Irvine, CA 92602 (West).
Media / press
Contact Allied Universal communications at aus.com/media or through the corporate office at (484) 351-1300. Press releases are issued via PR Newswire and Business Wire.
Legal / subpoena
Serve Allied Universal Security Services, LLC or the relevant Allied Universal entity at 161 Washington Street, Suite 600, Conshohocken, PA 19428. Confirm registered agent status through the relevant state Secretary of State.
Phone & Contact Directory
HQ East (Conshohocken, PA)
(484) 351-1300
New business / service inquiry
(866) 703-7666
Website
aus.com
Office locator
aus.com/offices
Canada website
ausecurity.ca
Corporate Headquarters & Office Addresses
Corporate Headquarters East
Allied Universal
161 Washington Street, Suite 600
Conshohocken, PA 19428
United States
Phone: (484) 351-1300
Alternate Conshohocken address (also in use)
2000 Opportunity Way, Suite 200
Conshohocken, PA 19428
Corporate Headquarters West
Allied Universal
450 Exchange
Irvine, CA 92602
California regional office
500 N. State College Blvd., Suite 1200
Orange, CA 92868
Pittsburgh, PA regional office
200 Fleet Street, Suite 200
Pittsburgh, PA 15220
About the dual-headquarters structure: Allied Universal’s split between Conshohocken, PA and Irvine, CA dates to its 2016 merger — AlliedBarton was headquartered on the East Coast (Pennsylvania) while Universal Services of America was based in California. Rather than consolidating to a single location post-merger, Allied Universal retained both campuses as co-equal headquarters, with the East Coast office managing operations and leadership functions for the eastern US and corporate administration, and the West Coast office anchoring California and western US operations. The Conshohocken campus at 161 Washington Street is a modern multi-tenant office building in the Philadelphia suburb of Conshohocken, Montgomery County — approximately 12 miles northwest of Center City Philadelphia, along the Schuylkill River.
How to Escalate a Complaint
- Contact the branch or regional office directly — Allied Universal’s operations are managed regionally. The fastest path for service complaints is contacting the regional office that manages your contract or employment relationship. Find your regional office at aus.com/offices.
- Call HQ East at (484) 351-1300 — For complaints unresolved at the regional level — including client service failures and contract disputes — contact the Conshohocken corporate office directly.
- Mail to the Conshohocken HQ — Write to Allied Universal, 161 Washington Street, Suite 600, Conshohocken, PA 19428. Send certified mail with return receipt. Include contract/account number, prior contact history, and specific resolution requested.
- File with the BBB — Allied Universal is listed with the BBB (not BBB Accredited). File at bbb.org.
- For employee wage and labor complaints — File with the US Department of Labor Wage and Hour Division at dol.gov/agencies/whd, or with your state’s Department of Labor. Allied Universal has faced wage theft and labor compliance complaints in multiple states.
- For workplace safety incidents — File with OSHA at osha.gov. Allied Universal security personnel are covered by OSHA workplace safety protections.
- File with the Pennsylvania AG — For Pennsylvania-based complaints, the PA AG’s consumer protection bureau is at attorneygeneral.gov. Conshohocken HQ makes the PA AG a directly relevant authority.
- For security negligence / liability claims — Consult a personal injury or premises liability attorney. Allied Universal carries commercial liability insurance, and legal claims involving Allied Universal personnel are typically handled through their corporate legal team at the Conshohocken or Irvine HQ
