Harry & David Headquarters Address, Corporate Office Location, and Contact Details

About

Harry & David, LLC is an American premium food and gift producer and retailer — famous for its Royal Riviera® Pears, Moose Munch® gourmet popcorn, and curated gourmet gift baskets — headquartered at 2500 South Pacific Highway, Medford, Oregon 97501, on a 55-acre vertically integrated campus in the Rogue Valley of Southern Oregon that encompasses orchards, bakery, candy kitchens, gift-packing facilities, a manufacturing complex, a distribution center, and its flagship retail store. Harry & David was founded in 1910 in Medford, Oregon by Samuel Rosenberg — who purchased Bear Creek Orchards and began cultivating the Rogue Valley’s famous Comice pears — before his sons Harry and David Rosenberg transformed it into America’s premier mail-order gourmet gift brand in the 1930s, coining the brand name “Harry and David.”

Harry & David is a wholly owned subsidiary of 1-800-Flowers.com, Inc. (NASDAQ: FLWS) — the Carle Place, New York-based floral and gourmet gifting conglomerate — which acquired Harry & David in 2014 following its emergence from bankruptcy. Harry & David operates brands including Harry & David (flagship gourmet gifting), Wolferman’s (premium English muffins and baked goods), and Vital Choice (wild-caught seafood and sustainably sourced foods). As of 2015, Harry & David is the Rogue Valley’s largest non-medical employer, with approximately 1,300–2,500 employees (seasonal), deeply embedded in Medford and the Rogue Valley economy for over a century.

Quick Facts

Founded

1910 (Medford, OR, by Samuel Rosenberg / Bear Creek Orchards)

HQ

2500 South Pacific Highway, Medford, OR 97501

HQ phone

+1 (541) 773-1822

Also cited

(541) 864-2362

Customer service

1-877-322-1200

Parent company

1-800-Flowers.com, Inc. (NASDAQ: FLWS)

Parent HQ

One Old Country Road, Suite 500, Carle Place, NY 11514

Parent enterprise CEO

Jim McCann

Brands

Harry & David, Wolferman’s, Vital Choice

Campus

55 acres (orchards, bakery, candy kitchens, gift-packing, manufacturing, distribution, flagship store)

Orchards

2,000+ acres (Rogue Valley)

Employees

1,297–2,500 (year-round + seasonal)

Largest employer

Rogue Valley’s largest non-medical employer

Ohio distribution hub

6500 E. Commerce Pkwy, Hebron, OH 43025 (Hopewell Campus)

What Brings You Here? Find the Right Contact

Harry & David customer — gift order not received, damaged product, or quality complaint

Call 1-877-322-1200 or use the contact form at harryanddavid.com. Harry & David’s customer service team is empowered to reship, replace, or refund orders that don’t meet expectations — a guarantee central to the brand’s premium identity.

Harry & David corporate gifting inquiry

For corporate and bulk gift orders, visit harryanddavid.com/corporate-gifts or call 1-877-322-1200.

Harry & David factory tour (Medford campus)

Tours of the Medford campus — including bakery, candy kitchens, and gift-packing facilities — are available at harryanddavid.com/h/view/tours.

Wolferman’s / Vital Choice complaint

For Wolferman’s or Vital Choice product complaints, contact Harry & David customer service at 1-877-322-1200 or through the respective brand website.

Harry & David subscription / club complaint

For Harry & David fruit or gift clubs — Fruit-of-the-Month Club, etc. — call 1-877-322-1200 or manage your subscription at harryanddavid.com.

Investor relations (NASDAQ: FLWS — 1-800-Flowers.com)

Visit investors.1800flowers.com or write to 1-800-Flowers.com, Inc., One Old Country Road, Suite 500, Carle Place, NY 11514.

Media / press

Contact Harry & David Communications at harryanddavid.com or the Medford HQ at (541) 773-1822.

Legal / subpoena

Serve Harry & David, LLC, 2500 South Pacific Highway, Medford, OR 97501. Confirm the registered agent through the Oregon Secretary of State at sos.oregon.gov.

Phone & Contact Directory

Customer Service

1-877-322-1200

Corporate HQ

+1 (541) 773-1822

Also

(541) 864-2362

HQ address

2500 South Pacific Highway, Medford, OR 97501

Ohio distribution

6500 E. Commerce Pkwy, Hebron, OH 43025

Website

harryanddavid.com

Corporate gifts

harryanddavid.com/corporate-gifts

Tours

harryanddavid.com/h/view/tours

1-800-Flowers parent

One Old Country Road, Suite 500, Carle Place, NY 11514

Corporate Headquarters & Office Addresses

Principal corporate headquarters

Harry & David, LLC
2500 South Pacific Highway
Medford, OR 97501
United States
Phone: +1 (541) 773-1822

Ohio Distribution / Hopewell Campus

Harry & David / 1-800-Flowers.com
6500 E. Commerce Parkway
Hebron, OH 43025
(also historically cited: 500 Reliance Drive, Newark Industrial Park, Hebron, OH)

Parent company (1-800-Flowers.com, Inc.)

1-800-Flowers.com, Inc.
One Old Country Road, Suite 500
Carle Place, NY 11514
NASDAQ: FLWS

About the Medford 55-acre campus: Harry & David’s 55-acre Medford campus on South Pacific Highway is one of the most distinctive corporate headquarters in the American food industry — a fully vertically integrated operation where company-grown Rogue Valley pears, cherries, and other fruits travel from 2,000+ acres of orchards directly through on-campus processing, bakery, and gift-packing facilities before being shipped to customers worldwide. The campus includes the Harry & David flagship retail store — which attracts tens of thousands of visitors annually — and offers public factory tours of the bakery, candy kitchens, and gift-packing operations, making it both a working production campus and a Southern Oregon tourism destination. Harry & David’s century-long Medford presence has made it the defining economic and cultural institution of the Rogue Valley — Medford’s identity as an agricultural and gourmet food community is inseparable from Harry & David’s 115-year history there.

How to Escalate a Complaint

1. Call 1-877-322-1200 — Harry & David’s customer service team is available to reship, replace, or refund any order that doesn’t meet expectations — a guarantee central to the brand’s premium gifting identity.
2. Use harryanddavid.com contact form — For documented written complaints about order quality, delivery failure, or subscription issues.
3. Call corporate: (541) 773-1822 — For escalations to the Medford HQ.
4. Mail to the Medford HQ — Write to Harry & David, LLC, Customer Relations, 2500 South Pacific Highway, Medford, OR 97501.
5. Escalate to 1-800-Flowers.com parent — For unresolved escalations, write to 1-800-Flowers.com, Inc., One Old Country Road, Suite 500, Carle Place, NY 11514.
6. Food safety complaint — file with the FDA — For contamination, foreign objects, or illness-related food complaints, report at reportaproblem.food.gov.
7. File with the USDA — For agricultural product quality or labeling complaints, file with the USDA Agricultural Marketing Service at ams.usda.gov.
8. File with the BBB — Harry & David is listed with the BBB (Southern Oregon). File at bbb.org.
9. File with the Oregon AG — The Oregon AG’s consumer protection division is at doj.state.or.us. Harry & David’s Medford HQ makes the Oregon AG a directly relevant authority.
10. Investor complaint (1-800-Flowers.com) — file with the SEC — For NASDAQ: FLWS securities concerns, file at sec.gov/tcr.