Orkin Headquarters Address, Corporate Office Location, and Contact Details
About
Orkin, LLC is America’s largest and most recognized pest control company, headquartered at 2170 Piedmont Road NE, Atlanta, Georgia 30324 — a campus shared with its parent company, Rollins, Inc. (NYSE: ROL), the world’s largest pest control holding company. Orkin was founded in 1901 by Otto Orkin in Walnutport, Pennsylvania — originally as a door-to-door rat poison salesman before evolving into a full-service pest control company — making it one of the oldest pest management companies in the United States, now with over 120 years of operating history.
Rollins, Inc. acquired Orkin in 1964, and Orkin has been the flagship brand of the Rollins portfolio ever since. The Rollins family — through CEO Glen Rollins and the broader Rollins family trust — maintains significant ownership and operational control of Rollins, Inc., making it one of the most prominent family-controlled public companies in Georgia. Under Rollins’ stewardship, Orkin has grown to operate 400+ branches across the United States and provide pest control services in 70+ countries through its Orkin Global franchise network — with regional franchises in Canada, Mexico, Europe, the Middle East, and Asia-Pacific.
Orkin’s service portfolio spans residential and commercial pest control, termite protection, bed bug treatment, mosquito control, and wildlife removal. The company is headquartered in Atlanta alongside the Rollins, Inc. corporate offices and several Rollins subsidiary brands including Western Pest Services, HomeTeam Pest Defense, and Waltham Services.
Quick Facts
Founded
1901 (Walnutport, PA, by Otto Orkin)
HQ
2170 Piedmont Road NE, Atlanta, GA 30324
HQ phone
(404) 888-2000
Customer service
1-866-949-6097
CEO
Glen Rollins
Parent
Rollins, Inc. (NYSE: ROL), same campus at 2170 Piedmont Road NE, Atlanta, GA 30324
Employees
8,000+
US branches
400+
International
70+ countries via Orkin Global franchise network
What Brings You Here? Find the Right Contact
Orkin customer — service complaint or billing dispute
Call 1-866-949-6097 or visit orkin.com/contact. Orkin’s customer service is available 24/7 by phone. For in-home service issues, requesting a re-service (covered under Orkin’s guarantee) is the fastest resolution path — Orkin guarantees its work and will re-treat at no additional charge if pests return between scheduled visits.
Orkin recurring service cancellation
Orkin residential and commercial service contracts may have cancellation notice requirements. To cancel, call 1-866-949-6097 and request confirmation in writing. Review your service agreement for cancellation terms.
Orkin property damage claim
If Orkin caused damage to your property during a service visit, call 1-866-949-6097 and request a property damage claim review. Document the damage with photographs before and after the visit.
Orkin termite damage claim
Orkin’s termite protection plans include a repair guarantee for new termite damage. File a claim through your local Orkin branch and document all damage thoroughly.
Orkin commercial account inquiry
For commercial pest management contracts, contact your dedicated Orkin commercial account manager or call 1-866-949-6097 and select the commercial services option.
Orkin Global / international inquiry
For Orkin international franchise operations, visit orkinglobal.com or contact Orkin Global Customer Care at support@orkinglobal.com.
Legal / subpoena
Serve Orkin, LLC at 2170 Piedmont Road NE, Atlanta, GA 30324. Orkin is a Delaware LLC — confirm the registered agent via corp.delaware.gov. Registered agent in FL: United Agent Group Inc., 801 US HWY 1, North Palm Beach, FL 33408.
Phone & Contact Directory
Customer Service (24/7)
1-866-949-6097
Corporate HQ
(404) 888-2000
HQ address
2170 Piedmont Road NE, Atlanta, GA 30324
Website
orkin.com
Contact form
orkin.com/contact
Orkin Global
orkinglobal.com
Orkin Global email
support@orkinglobal.com
Orkin Canada
orkincanada.ca / 1-800-570-4157
Corporate Headquarters & Office Addresses
Principal corporate headquarters
Orkin, LLC
2170 Piedmont Road NE
Atlanta, GA 30324
United States
Phone: (404) 888-2000
Parent company (same campus)
Rollins, Inc. (NYSE: ROL)
2170 Piedmont Road NE
Atlanta, GA 30324
Additional Atlanta-area addresses appearing in databases
- 3816 Dekalb Technology Pkwy, Doraville, GA 30340 (prior address / regional office)
- 400 Technology Court SE, Suite B, Smyrna, GA 30082 (regional office)
- 13230 Lochridge Blvd, Covington, GA 30014 (Southeast regional hub)
Orkin Global (international franchise HQ)
Same Atlanta campus — 2170 Piedmont Road NE, Atlanta, GA 30324
Orkin Canada
6205 Airport Road, Mississauga, ON (Canada HQ)
Also cited: 5840 Falbourne Street, Mississauga, ON L5R 3L8
About the Atlanta HQ campus: Orkin and Rollins, Inc. share the same campus at 2170 Piedmont Road NE in Atlanta — in the Buckhead/Brookhaven corridor of northeast Atlanta, one of Atlanta’s most prestigious commercial and residential corridors. The co-location of parent and subsidiary on the same campus reflects the deep operational integration between Rollins and its flagship brand; Orkin accounts for the largest share of Rollins’ revenues and is the company’s primary brand identity globally. Rollins, Inc. has been headquartered in Atlanta since the 1960s and is one of the most prominent Fortune 500 companies based in Georgia — alongside Coca-Cola, Delta Air Lines, Home Depot, and UPS.
How to Escalate a Complaint
- Call 1-866-949-6097 (24/7) — Request a re-service under Orkin’s pest control guarantee or escalate billing disputes to a customer service manager.
- Request written confirmation of all resolutions — Orkin service agreements, cancellations, and damage claims should be documented in writing. Follow up phone calls with an email or certified letter to confirm terms.
- Mail to the Atlanta HQ — Write to Orkin, LLC, Customer Relations, 2170 Piedmont Road NE, Atlanta, GA 30324.
- File with the BBB — Orkin is BBB Accredited. File at bbb.org.
- File with the Georgia AG — The Georgia AG’s consumer protection division is at consumer.georgia.gov. Orkin’s Atlanta HQ makes the Georgia AG a directly relevant authority.
- File with your state Department of Agriculture / Pest Control Board — Pest control is regulated at the state level. File a complaint about Orkin’s licensing and service quality with your state’s Department of Agriculture or pest control licensing authority (e.g., Georgia Department of Agriculture — agr.georgia.gov).
- File with the EPA — For complaints involving improper pesticide application or chemical exposure, the EPA has regulatory authority over pesticide safety under FIFRA (Federal Insecticide, Fungicide, and Rodenticide Act). File at epa.gov.