Aflac Headquarters Address, Corporate Office Location, and Contact Details
Aflac’s corporate headquarters is located at 1932 Wynnton Road, Columbus, GA 31999, United States, in an eighteen-story tower just east of downtown Columbus, Georgia, where the company has been based since its founding. Aflac’s worldwide headquarters in Columbus manages a supplemental insurance business operating in both the United States and Japan, providing policies that pay cash benefits directly to policyholders when illness or injury causes them to miss work. Policyholders, agents, employers, investors, and media regularly need the Aflac corporate office address and Aflac contact details for claims, complaints, policy questions, and corporate enquiries.
Quick Facts
Worldwide Headquarters Address
Aflac Incorporated, 1932 Wynnton Road, Columbus, GA 31999, United States
Corporate Office Phone Number
+1 706‑323‑3431
Customer Solutions Center (U.S.)
1‑800‑992‑3522
Claims Fax Number
1‑877‑442‑3522
Atlanta Corporate Office
100 Galleria Pkwy, Atlanta, GA 30339
Federal Relations Office
555 12th Street NW, Suite 1210, Washington, DC 20004
Official Website
aflac.com
Stock Exchange
NYSE: AFL
Industry
Supplemental health and life insurance
Aflac Corporate Headquarters Address
The primary Aflac corporate headquarters address is Aflac Incorporated, 1932 Wynnton Road, Columbus, GA 31999, United States, listed as Aflac’s principal executive office and worldwide headquarters in SEC filings and on the company’s official career and investor pages. Aflac’s Columbus campus encompasses multiple buildings including the World Headquarters tower at 1932 Wynnton Road, the Paul S. Amos Building at 1 Aflac Pkwy Bldg 100, the Aflac Support Center at 917 Brown Avenue, and the Information Technology Center at 1 Aflac Pkwy Bldg 200. Aflac also maintains a key corporate office at 100 Galleria Pkwy, Atlanta, GA 30339, and a Federal Relations office at 555 12th Street NW, Suite 1210, Washington, DC 20004, for government and regulatory matters.
Aflac Customer Service and Claims Numbers
The primary Aflac customer service number is the Aflac Customer Solutions Center at 1‑800‑992‑3522, which handles policyholder enquiries, claims submissions, billing questions, and general policy support across the United States. Claims can also be faxed to Aflac at 1‑877‑442‑3522, and Aflac provides a Consumer Response and Resolution team specifically to handle escalated complaints and unresolved policyholder issues beyond standard customer service. The corporate office in Columbus can also be reached directly at +1 706‑323‑3431 for corporate and business-level enquiries.
How to Contact Aflac Corporate Office
For claims, policy questions, billing issues, and general policyholder support, contact the Aflac Customer Solutions Center at 1‑800‑992‑3522 or submit claims by fax at 1‑877‑442‑3522, and use the contact options on aflac.com for online claim filing and account management. If your Aflac complaint is not resolved through standard customer service, Aflac provides a dedicated Consumer Response and Resolution team at the Columbus headquarters who handle escalated cases — contact details for this team are available through the main Aflac customer service line. For formal written complaints or corporate correspondence, write to Aflac Incorporated, 1932 Wynnton Road, Columbus, GA 31999, including your policy number, contact details, and a clear description of the issue and the resolution you are requesting.
About Aflac
Aflac was founded in 1955 in Columbus, Georgia, by brothers John, Paul, and Bill Amos as American Family Life Assurance Company of Columbus, and has grown into one of the most recognized supplemental insurance brands in the United States and Japan. The company is best known for its iconic duck mascot and its core promise of paying cash benefits directly to policyholders when a covered illness or injury results in lost income, helping individuals bridge financial gaps not covered by major medical insurance. Aflac’s worldwide headquarters in Columbus, Georgia, coordinates U.S. and Japanese insurance operations, with Japan representing a major portion of Aflac’s annual revenue and the company trading on the NYSE under the ticker AFL.
Frequently Asked Questions
Where is the Aflac corporate headquarters located?
Aflac’s worldwide corporate headquarters is located at 1932 Wynnton Road, Columbus, GA 31999, United States, in an eighteen-story tower just east of downtown Columbus, Georgia.
What is the Aflac customer service number?
The main Aflac customer service number is 1‑800‑992‑3522 for the Aflac Customer Solutions Center, which handles claims, policy questions, and general policyholder support across the United States.
How do I file a claim with Aflac?
To file a claim with Aflac, call the Customer Solutions Center at 1‑800‑992‑3522, use the online claim filing options on aflac.com, or submit claims by fax to 1‑877‑442‑3522 using the appropriate claim form for your policy type.
How do I contact Aflac corporate office?
To contact Aflac corporate office, call +1 706‑323‑3431 or 1‑800‑992‑3522, or write to Aflac Incorporated, 1932 Wynnton Road, Columbus, GA 31999, including your policy number and full contact details.
How do I make a complaint to Aflac corporate office?
To make a complaint to Aflac corporate office, first contact the Customer Solutions Center at 1‑800‑992‑3522 to log the issue, then request escalation to the Consumer Response and Resolution team or write formally to Aflac Incorporated, 1932 Wynnton Road, Columbus, GA 31999, with your policy number, complaint details, and prior case references.