Dollar Rent A Car Headquarters Address, Corporate Office Location, and Contact Details
About
Dollar Rent A Car is an American car rental company headquartered at 8501 Williams Road, Estero, Florida 33928, alongside sister brand Thrifty and parent company Hertz Global Holdings, Inc. Founded in 1965 in Los Angeles, Dollar was acquired by Hertz in 2012 and relocated to Estero, FL in 2015, operating from 260+ U.S. cities and 26 countries.
Quick Facts
Founded
1965 (Los Angeles, CA)
Industry
Car rental & leasing
HQ Address
8501 Williams Road, Estero, FL 33928
Parent Company
Hertz Global Holdings, Inc.
Franchise Email
franchisesales@dollar.com
Corporate Phone
(239) 301-7894
Customer Service
1-800-800-4000 (24/7)
Website
dollar.com
What Brings You Here? Find the Right Contact
Dollar Rent A Car customer — billing dispute, damage charge, or refund
Call 1-800-800-4000 (24/7) or manage your reservation at dollar.com. For rental location issues, the on-site counter manager is the fastest resolution path.
Dollar Rent A Car loyalty / rewards complaint
For Dollar Express rewards inquiries, log in at dollar.com or call 1-800-800-4000.
Dollar Rent A Car franchise inquiry
Email franchisesales@dollar.com or write to Dollar Rent A Car, Inc., 8501 Williams Road, Estero, FL 33928.
Hertz investor relations
Dollar does not trade independently. Direct investor inquiries to Hertz Global Holdings at ir.hertz.com.
Legal / subpoena
Serve Dollar Rent A Car, Inc., 8501 Williams Road, Estero, FL 33928. Confirm the registered agent through the Florida Division of Corporations at bizapps.sunbiz.org.
Phone & Contact Directory
Customer service
1-800-800-4000 (24/7)
Corporate phone
(239) 301-7894
Franchise email
franchisesales@dollar.com
Website
dollar.com
Hertz IR
ir.hertz.com
Corporate Headquarters & Office Addresses
Principal HQ
8501 Williams Road, Estero, FL 33928
UK / EMEA Office
Hertz House, 11 Vine Street, Uxbridge, Middlesex, UB8 1QE, UK
Canada Office
6050 Indian Line, Mississauga, ON, L4V 1G5, Canada
How to Escalate a Complaint
- Contact the rental counter manager — For on-site billing or vehicle issues, the local manager has direct authority to resolve complaints.
- Call 1-800-800-4000 — Dollar’s 24/7 national customer service line for billing and rental escalations.
- Use dollar.com — Manage reservations, submit documented disputes, and track complaint resolutions through the official portal.
- Mail to the Estero HQ — Write to Dollar Rent A Car, Inc., Customer Relations, 8501 Williams Road, Estero, FL 33928.
- File with the Florida AG — The Florida AG’s consumer protection division at myfloridalegal.com handles Estero HQ–based complaints.
- File with the FTC — For deceptive pricing or unauthorized charges, file at ftc.gov/complaint.
- File with the BBB — Dollar Car Rental is listed with the BBB (Florida). File at bbb.org.