Uber Eats Headquarters Address, Corporate Office Location, and Contact Details
About
Uber Eats is an online food delivery platform launched in 2014 by Uber Technologies, Inc., operating from Uber’s corporate headquarters at 1455 Market Street, Suite 400, San Francisco, California 94103 in the SoMa neighborhood. It is not a standalone company but a wholly integrated division of Uber Technologies, Inc. (NYSE: UBER), led by CEO Dara Khosrowshahi, serving millions of customers across 6,000+ cities in 45+ countries.
Quick Facts
Founded
2014 (San Francisco, CA)
Industry
Online food delivery & logistics
HQ Address
1455 Market Street, Suite 400, San Francisco, CA 94103
Parent Company
Uber Technologies, Inc. (NYSE: UBER)
CEO
Dara Khosrowshahi
Customer Service Phone
1-800-253-9377
Customer Service Email
eats@uber.com
Website
ubereats.com
What Brings You Here? Find the Right Contact
Uber Eats customer — missing order, wrong item, or refund
Use the Help section in the Uber Eats app or visit help.uber.com — this is the fastest path for order, billing, and refund disputes.
Uber Eats delivery partner — earnings or account complaint
For courier pay disputes or account deactivations, contact Uber Driver Support through the Driver app or at help.uber.com/driving-and-delivering.
Uber Eats restaurant partner — onboarding or billing inquiry
For restaurant partnership inquiries, visit merchants.ubereats.com or call 1-833-275-3287.
Investor relations (NYSE: UBER)
Visit investor.uber.com or write to Uber Technologies, Inc., Investor Relations, 1455 Market Street, San Francisco, CA 94103.
Legal / subpoena
Serve Uber Technologies, Inc., 1455 Market Street, Suite 400, San Francisco, CA 94103. Confirm the registered agent through the Delaware Division of Corporations at corp.delaware.gov (incorporated in Delaware).
Phone & Contact Directory
Customer service
1-800-253-9377
Customer support phone
1-866-576-1039
Customer service email
eats@uber.com
Website
ubereats.com
Help center
help.uber.com
Restaurant partners
merchants.ubereats.com
Investor relations
investor.uber.com
Corporate Headquarters & Office Addresses
- Principal HQ: 1455 Market Street, Suite 400, San Francisco, CA 94103
- New York Office: 636 W 28th Street, New York, NY 10001
- Chicago Office: 222 W. Merchandise Mart Plaza, Chicago, IL 60654
- Seattle Office: 1191 2nd Avenue, Seattle, WA 98101
How to Escalate a Complaint
- Use the Uber Eats app Help section — The in-app help center is the fastest and most effective path for order, refund, and billing disputes.
- Visit help.uber.com — Submit documented written complaints for tracked responses on all Uber Eats issues.
- Call 1-800-253-9377 — Uber Eats’ national customer service line for escalations beyond the app level.
- Email eats@uber.com — For formal written complaints requiring a documented response.
- Mail to the San Francisco HQ — Write to Uber Technologies, Inc., Customer Relations, 1455 Market Street, Suite 400, San Francisco, CA 94103.
- File with the FTC — For deceptive pricing or unauthorized charges, file at ftc.gov/complaint.
- File with the California AG — The California AG at oag.ca.gov has jurisdiction over Uber’s San Francisco HQ.
- File with the BBB — Uber Technologies / Uber Eats is listed with the BBB (San Francisco, CA). File at bbb.org