Ring Headquarters Address, Corporate Office Location, and Contact Details
About
Ring LLC is an American smart home security company and wholly owned subsidiary of Amazon, headquartered at 1523 26th Street, Santa Monica, California 90404, with its primary product development and operations campus at 12515 Cerise Avenue, Hawthorne, California 90250. Founded in 2013 by Jamie Siminoff as Doorbot — a video doorbell startup that famously pitched on Shark Tank — the company was acquired by Amazon in 2018 for approximately $1 billion, making Ring the anchor brand of Amazon’s smart home security ecosystem. Ring manufactures a full line of video doorbells, security cameras, alarm systems, and smart lighting, operating in the US, Canada, Europe, and Australia with 2,500+ employees.
Quick Facts
Founded
2013 (Santa Monica, CA)
Original Name
Doorbot
Founder
Jamie Siminoff
Industry
Smart home security devices
Primary HQ / Legal Address
1523 26th Street, Santa Monica, CA 90404
Operations Campus HQ
12515 Cerise Avenue, Hawthorne, CA 90250
Parent Company
Amazon
Employees
2,500+
Customer Service
1-800-656-1918
Website
ring.com
What Brings You Here? Find the Right Contact
Ring customer — device defect, warranty, or return
Call 1-800-656-1918 or visit ring.com/help for product warranty claims, defective device replacements, and return inquiries. Ring offers a 1-year limited warranty on most devices.
Ring subscription (Ring Protect Plan) billing dispute
Call 1-800-656-1918 or log into your Ring account at ring.com for subscription plan billing, cancellation, and refund requests.
Ring alarm monitoring issue
Call 1-800-656-1918 for Ring Alarm professional monitoring disputes, false alarm concerns, and emergency response issues.
Ring privacy or data concern (video footage, neighbors app)
For privacy complaints about Ring’s Neighbors app or footage sharing with law enforcement, submit a request via ring.com/privacy or amazon.com/privacy.
Amazon investor relations
Ring does not trade independently. Direct investor inquiries to Amazon at ir.aboutamazon.com.
Legal / subpoena
Serve Ring LLC c/o Amazon, Inc., 1523 26th Street, Santa Monica, CA 90404. Confirm the registered agent through the Delaware Division of Corporations at corp.delaware.gov (incorporated in Delaware).
Phone & Contact Directory
Customer service
1-800-656-1918
Website
ring.com
Help center
ring.com/help
Privacy requests
ring.com/privacy
Amazon IR
ir.aboutamazon.com
Corporate Headquarters & Office Addresses
Legal / Registered HQ
1523 26th Street, Santa Monica, CA 90404
Operations Campus
12515 Cerise Avenue, Hawthorne, CA 90250
Amsterdam, Netherlands Office
Kingsfordweg 151, 1043GR Amsterdam
Amazon HQ (Parent)
410 Terry Avenue North, Seattle, WA 98109
How to Escalate a Complaint
- Call 1-800-656-1918 — Ring’s primary customer service line for device, warranty, billing, and monitoring complaints.
- Use ring.com/help — Submit documented written complaints through the official help center for tracked responses.
- Escalate through Amazon Customer Service — As an Amazon subsidiary, Ring issues can also be escalated through Amazon’s customer service at 1-888-280-4331 or amazon.com/hz/contact-us.
- Mail to the Santa Monica HQ — Write to Ring LLC, Customer Relations, 1523 26th Street, Santa Monica, CA 90404.
- File with the California AG — The California AG’s consumer protection division at oag.ca.gov handles Santa Monica HQ-based complaints.
- File a privacy complaint with the FTC — For Ring privacy, data sharing, or surveillance-related concerns, file at ftc.gov/complaint. Ring settled a $5.8 million FTC action in 2023 over privacy violations.
- File with the FCC — For wireless signal, smart device connectivity, or consumer electronics interference complaints, file at consumercomplaints.fcc.gov.
- File with the BBB — Ring LLC is listed with the BBB (Santa Monica, CA). File at bbb.org.