Farmers Insurance Group Headquarters Address, Corporate Office Location, and Contact Details
About
Farmers Insurance Group is an American insurer of automobiles, homes, and small businesses, headquartered at 6301 Owensmouth Avenue, Woodland Hills, California 91367 in the San Fernando Valley. Founded in 1928, Farmers is owned by Zurich Insurance Group (Switzerland) and operates through a network of 48,000+ exclusive and independent agents across the US.
Quick Facts
Founded
1928 (Los Angeles, CA)
Industry
Auto, home, life & business insurance
HQ Address
6301 Owensmouth Avenue, Woodland Hills, CA 91367
Parent Company
Zurich Insurance Group (Switzerland)
Customer Service Phone
1-888-327-6335 (1-888-FARMERS)
Corporate Office Phone
1-800-493-4917
Personal Bill Payments
P.O. Box 0991, Carol Stream, IL 60132-0991
Website
farmers.com
What Brings You Here? Find the Right Contact
Farmers Insurance customer — policy, billing, or coverage question
Call 1-888-327-6335 (Mon–Fri 8am–5pm PST) or visit farmers.com. Your assigned Farmers agent is the fastest resolution path for policy and billing matters.
Farmers Insurance claim
File a claim online at farmers.com/claims or call 1-800-435-7764. Claims support is available 24/7.
Kentucky policyholders
For Kentucky-specific policies, use the dedicated line at 1-877-388-6628.
Commercial insurance / small business inquiry
For Farmers commercial policy billing, mail to P.O. Box 4665, Carol Stream, IL 60197-4665. For coverage questions, contact your assigned Farmers agent or call 1-888-327-6335.
Farmers life insurance claim
Contact Farmers Life Claims directly at life.claims@farmersinsurance.com or call 1-888-327-6335.
Investor / parent company inquiry
Farmers Insurance Group is a subsidiary of Zurich Insurance Group. Investor inquiries should be directed to Zurich Insurance Group at zurich.com/en/investor-relations.
Legal / subpoena
Serve Farmers Insurance Group, 6301 Owensmouth Avenue, Woodland Hills, CA 91367. Confirm the registered agent through the California Secretary of State at bizfile.sos.ca.gov.
Phone & Contact Directory
Customer service
1-888-327-6335 (1-888-FARMERS)
Corporate office
1-800-493-4917
Claims
1-800-435-7764
Kentucky policies
1-877-388-6628
Life claims email
life.claims@farmersinsurance.com
HQ address
6301 Owensmouth Avenue, Woodland Hills, CA 91367
Personal bill payments
P.O. Box 0991, Carol Stream, IL 60132-0991
Commercial bill payments
P.O. Box 4665, Carol Stream, IL 60197-4665
Website
farmers.com
How to Escalate a Complaint
- Contact your Farmers agent directly — Your assigned agent is the primary point of contact for policy, billing, and claims disputes.
- Call 1-888-327-6335 — Farmers’ national customer care line, available Mon–Fri 8am–5pm PST.
- File a claim online at farmers.com/claims — For unresolved claims, documented online filing creates a record for escalation.
- Mail to the Woodland Hills HQ — Write to Farmers Insurance Group, Customer Relations, 6301 Owensmouth Avenue, Woodland Hills, CA 91367.
- File with your state’s Department of Insurance — State insurance regulators have direct authority over Farmers’ licensing and claims handling in each state.
- File with the California Department of Insurance — For HQ-level complaints, the CDI at insurance.ca.gov is the primary state regulator.
- File with the FTC — For deceptive advertising or unfair pricing practices, file at ftc.gov/complaint.
- File with the BBB — Farmers Insurance Group is listed with the BBB (Woodland Hills, CA). File at bbb.org.