eBay Inc. Headquarters Address, Corporate Office Location, and Contact Details
About
eBay Inc. is an American multinational e-commerce corporation headquartered at 2025 Hamilton Avenue, San Jose, California 95125 — a Silicon Valley campus in the Willow Glen neighborhood of San Jose, which has served as eBay’s primary corporate home since 2000. eBay was founded on September 3, 1995 by Pierre Omidyar in San Jose, California — originally as “AuctionWeb” operating from Omidyar’s living room — before growing into the world’s first and largest peer-to-peer online marketplace. eBay is publicly traded on NASDAQ under the ticker EBAY, is a member of the S&P 500, and is led by CEO Jamie Iannone.
eBay operates one of the world’s largest e-commerce platforms — connecting 132 million+ active buyers with millions of sellers across 190 markets globally — and generates approximately $10.3 billion in annual revenue with 12,300+ employees. The company’s core marketplace facilitates the sale of new, used, collectible, and refurbished goods across virtually every category, with a particularly strong identity in collectibles, trading cards, rare electronics, fashion, and automotive parts. eBay divested PayPal (2015) and StubHub (2020) to sharpen its marketplace focus, and has continued to invest in authentication, AI-powered search, and seller tools to differentiate from Amazon and other e-commerce competitors.
Quick Facts
Founded
September 3, 1995 (San Jose, CA, as AuctionWeb by Pierre Omidyar)
HQ
2025 Hamilton Avenue, San Jose, CA 95125
HQ phone
+1 (408) 376-7108
NASDAQ ticker
EBAY
CEO
Jamie Iannone
Founder
Pierre Omidyar
Revenue
~$10.3B
Active buyers
132M+
Employees
12,300+
Markets
190 countries
S&P 500 member
Yes
What Brings You Here? Find the Right Contact
eBay buyer — item not received, item not as described, or unauthorized transaction
File a case through the eBay Resolution Center at ebay.com/resolutioncenter or call 1-866-540-3229. The eBay Money Back Guarantee covers buyers for items not received and significantly not as described.
eBay seller — account suspended, listing removed, or payment hold
Contact eBay Seller Support through the Help & Contact section at ebay.com/help or call 1-866-540-3229. For PayPal-related payment issues, contact PayPal separately (PayPal and eBay are now separate companies).
eBay Motors / auto parts complaint
For eBay Motors disputes — vehicle purchase fraud, part not received — file through the eBay Resolution Center. For vehicle title or VIN fraud, also report to the FTC at reportfraud.ftc.gov.
eBay Authenticity Guarantee complaint
For Authenticity Guarantee disputes on sneakers, trading cards, watches, handbags, or jewelry, contact eBay Buyer Support directly through ebay.com/help.
Investor relations (NASDAQ: EBAY)
Visit investors.ebayinc.com or write to eBay Inc., Investor Relations, 2025 Hamilton Avenue, San Jose, CA 95125.
Media / press
Contact eBay Communications at ebayinc.com/stories or the San Jose HQ at +1 (408) 376-7108.
Legal / subpoena
Serve eBay Inc., 2025 Hamilton Avenue, San Jose, CA 95125. eBay is incorporated in Delaware — confirm the registered agent at corp.delaware.gov.
Phone & Contact Directory
Customer Service
1-866-540-3229
Corporate HQ
+1 (408) 376-7108
HQ address
2025 Hamilton Avenue, San Jose, CA 95125
Website
ebay.com
Corporate website
ebayinc.com
Investor relations
investors.ebayinc.com
Resolution Center
ebay.com/resolutioncenter
Corporate Headquarters & Office Addresses
Principal global headquarters
eBay Inc.
2025 Hamilton Avenue
San Jose, CA 95125
United States
Phone: +1 (408) 376-7108
US regional offices
- New York, NY: 625 6th Ave
- Austin, TX: 7700 W Parmer Ln, Bldg. D
- Bellevue, WA: 411 108th Ave NE
- San Francisco, CA: 199 Fremont Street
- Draper, UT: 583 W eBay Way
- Portland, OR: 1400 SW 5th Ave
- Washington, D.C.: 1250 I St NW #1200
- Toronto, Canada: 240 Richmond Street West, 2nd Floor, Suite 02-100, Toronto, ON M5V 1V6
International offices
- London, UK: 1 More London Place, London, SE1 2AF
- Bern, Switzerland: Helvetiastrasse 15-17, 3005 Bern
- Singapore: 10 Collyer Quay, #10-01 Ocean Financial Centre
- Shanghai, China: Room 1601-1608, 268 Xizang Middle Rd, Huangpu District
About the San Jose/Hamilton Avenue HQ campus: eBay’s San Jose headquarters at 2025 Hamilton Avenue — located in the Willow Glen neighborhood, between downtown San Jose and Los Gatos — is a multi-building Silicon Valley campus that eBay has occupied since 2000, when it moved from its original office space into a purpose-designed corporate campus. The campus spans multiple buildings and facilities, and is home to eBay’s primary engineering, product, marketing, legal, and executive teams. San Jose has been eBay’s home since its 1995 founding, making it one of Silicon Valley’s most enduring e-commerce anchors — a city whose identity is deeply intertwined with eBay’s three-decade history as the marketplace that democratized buying and selling online.
How to Escalate a Complaint
- Open a case in the eBay Resolution Center — Go to ebay.com/resolutioncenter to open an Item Not Received or Item Not as Described case. eBay Money Back Guarantee covers most buyer disputes.
- Call 1-866-540-3229 — eBay’s customer service line for escalations.
- Use eBay’s Help & Contact portal — For seller account, listing, and payment issues at ebay.com/help.
- File a report with the FTC — For marketplace fraud (counterfeit goods, non-delivery scams), file at reportfraud.ftc.gov.
- File with the Internet Crime Complaint Center (IC3) — For large-dollar online fraud, file at ic3.gov (FBI).
- Mail to San Jose HQ — Write to eBay Inc., Customer Relations, 2025 Hamilton Avenue, San Jose, CA 95125.
- File with the BBB — eBay is listed with the BBB (San Jose). File at bbb.org.
- File with the California AG — The California AG’s consumer protection division is at oag.ca.gov. eBay’s San Jose HQ makes the California AG a directly relevant authority.
- File with the SEC — For securities-related concerns involving NASDAQ: EBAY, file at sec.gov/tcr.