Concentrix Headquarters Address, Corporate Office Location, and Contact Details
About
Concentrix Corporation (NASDAQ: CNXC) is a global technology and customer experience (CX) services company headquartered at 39899 Balentine Drive, Suite 235, Newark, California 94560 — in the East Bay area of the San Francisco Bay Area, approximately 35 miles south of San Francisco and 10 miles northwest of San Jose. Concentrix is the world’s second-largest business process outsourcing (BPO) and CX company — trailing only Teleperformance — with 300,000+ employees across 318 global offices in 70+ countries, and annual revenues of approximately $9.8 billion.
Concentrix was founded in 1983 and spent most of its history as a division of SYNNEX Corporation, a global IT and supply chain solutions company. In December 2020, Concentrix completed a separation from SYNNEX and began trading independently on NASDAQ as CNXC. Concentrix made a transformative acquisition in 2023: it acquired Webhelp — a European CX giant headquartered in Paris — in a $4.8 billion deal, creating a combined entity of approximately 440,000 employees and strengthening Concentrix’s European and EMEA footprint significantly. CEO Chris Caldwell has led Concentrix since 2018 and has overseen its transition from a SYNNEX division to one of the most recognized independent CX companies in the world.
Note on address discrepancy: Multiple address variants appear in public databases for Concentrix’s California operations — 39899 Balentine Drive, Suite 235, Newark, CA 94560 is the current official headquarters address per LinkedIn and ZoomInfo. Legacy addresses including 44111 Nobel Drive and 44051 Nobel Drive, Fremont, CA 94538 reflect the company’s previous presence in Fremont, California, before the Newark consolidation.
Quick Facts
Founded
1983
HQ (official)
39899 Balentine Drive, Suite 235, Newark, CA 94560
Legacy/former HQ addresses
44111 Nobel Drive & 44051 Nobel Drive, Fremont, CA 94538
HQ phone
+1 (800) 747-0583
NASDAQ ticker
CNXC
CEO
Chris Caldwell
Revenue
~$9.8B+
Employees
300,000+ in 70+ countries; 318 global offices
Key 2023 acquisition
Webhelp (Paris-based European CX company; $4.8B deal)
What Brings You Here? Find the Right Contact
Business client inquiry (CX outsourcing / BPO services)
Call +1 (800) 747-0583 or submit an inquiry at concentrix.com/contact. Concentrix does not serve end consumers directly — it provides outsourced CX, technical support, sales, and back-office services to corporate clients. If you are a consumer with a complaint and Concentrix is handling customer service on behalf of a brand you use, contact that brand directly.
Concentrix employee or HR inquiry
For current or former Concentrix employees with HR or payroll issues, contact your site HR representative or access the Concentrix employee portal. For payroll complaints, also consider filing with your state Department of Labor.
Investor relations
Visit investors.concentrix.com or write to Concentrix Corporation, Investor Relations, 39899 Balentine Drive, Suite 235, Newark, CA 94560.
Media / press
Contact Concentrix Communications at concentrix.com or the Newark HQ at +1 (800) 747-0583.
Legal / subpoena
Serve Concentrix Corporation, 39899 Balentine Drive, Suite 235, Newark, CA 94560. Concentrix is incorporated in Delaware — confirm the registered agent through the Delaware Division of Corporations at corp.delaware.gov.
Phone & Contact Directory
Corporate
+1 (800) 747-0583
Website
concentrix.com
Contact form
concentrix.com/contact
Investor relations
investors.concentrix.com
Corporate Headquarters & Office Addresses
Principal global headquarters
Concentrix Corporation
39899 Balentine Drive, Suite 235
Newark, CA 94560
United States
Phone: +1 (800) 747-0583
Legacy/former California HQ (still in many databases)
44111 Nobel Drive
Fremont, CA 94538
Also cited
44051 Nobel Drive
Fremont, CA 94538
Key US regional offices
- Cincinnati, OH: 144 Merchant St, Cincinnati, OH 45246
- Denver, CO: 707 17th St, Unit 2500, Denver, CO 80202
- Farmington Hills, MI: 34115 W 12 Mile Rd
- Fort Worth, TX: 4500 Mercantile Plaza, Suite 337
- Greenville, SC: 2000 Wade Hampton Blvd
- Hickory, NC: 1507 7th St SE
- Jacksonville, FL: 8000 Baymeadows Way
- Nashville, TN (multiple sites)
- Phoenix, AZ (multiple sites)
- New York, NY
Key international offices
- Europe HQ: Webhelp/Concentrix, Paris, France (post-2023 acquisition)
- India: Pune, Bengaluru, Hyderabad, Chennai, Noida
- Philippines: Makati, Cebu, Manila, Bonifacio Global City, Davao, Clark, Iloilo, and more (largest non-US presence)
- Canada: Toronto/Mississauga, Hamilton, Dartmouth NS, Cape Breton
- LATAM: Bogotá, Colombia; São Paulo, Brazil; Lima, Peru; Buenos Aires, Argentina; Mexico City
- EMEA: London UK, Madrid Spain, Amsterdam Netherlands, Prague Czech Republic, Cairo Egypt
How to Escalate a Complaint
- Understand Concentrix’s business model — Concentrix is a B2B services company; it does not sell products or services to consumers directly. If you are a consumer whose complaint involves a Concentrix-operated call center or support operation, direct your complaint to the brand that contracted Concentrix (e.g., your bank, telecom provider, or retailer).
- Contact +1 (800) 747-0583 for business client escalations — For corporate clients with service delivery or contract issues, Concentrix’s main line connects to account management teams.
- Employee wage/labor complaint — File with your state Department of Labor or the US Department of Labor’s Wage and Hour Division (dol.gov/agencies/whd). For California-based employees, the California Labor Commissioner (dir.ca.gov/dlse) has strong enforcement authority.
- File with the SEC — For investor complaints related to Concentrix’s publicly traded securities (NASDAQ: CNXC), file with the SEC at sec.gov/tcr.
- Mail to the Newark HQ — Write to Concentrix Corporation, 39899 Balentine Drive, Suite 235, Newark, CA 94560.
- File with the California AG — The California AG’s consumer protection and labor enforcement bureau is at oag.ca.gov. Concentrix’s Newark, CA HQ makes the California AG a directly relevant authority.
