Food City Headquarters Address, Corporate Office Location, and Contact Details

About

Food City, operated by K-VA-T Food Stores, is a regional supermarket chain headquartered at 1 Food City Circle, Abingdon, Virginia 24210 — a modern 140,000-square-foot corporate campus opened in 2013. Founded in 1955 in Grundy, VA, Food City operates 140+ stores across Virginia, Kentucky, Tennessee, Georgia, and Alabama.

Quick Facts

Founded

1955 (Grundy, VA)

Industry

Supermarket retail

HQ Address

1 Food City Circle, Abingdon, VA 24210

CEO

Steve Smith

Employees

14,000+

Corporate Phone

(276) 623-5100

Customer Service

(423) 238-6366

Website

foodcity.com

What Brings You Here? Find the Right Contact

Food City customer — product complaint, pricing dispute, or refund

Contact your local store manager first, then use foodcity.com/contact-us or call (423) 238-6366.

Food City pharmacy issue

Each Food City pharmacy has dedicated managers. Use the store phone number or foodcity.com/pharmacy for specific pharmacy complaints.

Food City vendor / supplier inquiry

For product placement or supply chain issues, contact K-VA-T corporate purchasing at 1 Food City Circle, Abingdon, VA 24210.

Employment / careers

Visit foodcity.com/careers for store and corporate job opportunities across all locations.

Legal / subpoena

Serve K-VA-T Food Stores, Inc., 1 Food City Circle, Abingdon, VA 24210. Confirm registered agent through Virginia SCC at scc.virginia.gov.

Phone & Contact Directory

Corporate HQ

(276) 623-5100

Customer service

(423) 238-6366

Website

foodcity.com

Careers

foodcity.com/careers

Pharmacy locator

foodcity.com/pharmacy

Corporate Headquarters & Office Addresses

Food City HQ

1 Food City Circle, Abingdon, VA 24210

Cumberland, KY Office

1204 East Main Street, Cumberland, KY 40823

Tazewell, TN Office

1007 N Broad St, Tazewell, TN 37879

How to Escalate a Complaint

1. Contact the store manager — Local managers handle most product, service, and pricing complaints immediately.
2. Call (423) 238-6366 — Food City customer service for regional escalations beyond the store level.
3. Use foodcity.com/contact-us — Submit documented complaints through the official website form.
4. Mail to Abingdon HQ — Write to K-VA-T Food Stores, Customer Relations, 1 Food City Circle, Abingdon, VA 24210.
5. File with Virginia AG — Virginia Attorney General consumer protection at oag.state.va.us handles Abingdon HQ complaints.
6. File with FTC — For deceptive pricing or false advertising, file at ftc.gov/complaint.
7. File with BBB — Food City / K-VA-T is BBB accredited. File at bbb.org