Dominion Energy Headquarters Address, Corporate Office Location, and Contact Details

About

Dominion Energy, Inc. is an American regulated electric and natural gas utility company headquartered at 120 Tredegar Street, Richmond, Virginia 23219 — a modern riverfront campus along the James River in downtown Richmond — and is registered with the SEC at the same address under its principal executive offices. Dominion Energy was founded in 1983 as Dominion Resources, Inc. — the holding company successor to Virginia Electric and Power Company (VEPCO), which traces its roots back to the late 19th century — and rebranded to Dominion Energy, Inc. in 2017. The company is publicly traded on NYSE under the ticker D and is one of the largest producers and distributors of energy in the United States.

Dominion Energy provides regulated electricity service to 3.6 million homes and businesses in Virginia, North Carolina, and South Carolina, and regulated natural gas service to 500,000+ customers in South Carolina — plus natural gas supply and distribution across Utah, Idaho, Wyoming, West Virginia, Ohio, Pennsylvania, North Carolina, South Carolina, and Georgia. The company also maintains generation facilities in Indiana, Illinois, Connecticut, and Rhode Island. In addition to its 120 Tredegar Street corporate HQ, Dominion Energy Virginia maintains a major operational campus at 5000 Dominion Boulevard, Glen Allen, VA 23060, and a Dominion Energy Virginia customer-facing office at 600 East Canal Street, Richmond, VA 23219.

Quick Facts

Founded

1983 (as Dominion Resources; VEPCO roots: 1909)

Industry

Regulated electric & natural gas utility

Revenue

~$17B+ annually

Employees

17,400+

Customers

3.6M+ electric (VA, NC, SC); 500K+ gas (SC + 8 other states)

HQ Address

120 Tredegar Street, Richmond, VA 23219

NYSE Ticker

D

HQ Phone

(804) 819-2000

What Brings You Here? Find the Right Contact

Dominion Energy Virginia customer — outage, billing dispute, or service issue

Call (866) 366-4357 or visit dominionenergy.com/virginia. For electric outages, Dominion Energy Virginia’s 24/7 outage line is (866) 366-4357.

Dominion Energy South Carolina customer — electric or gas service

For SC electric and gas customers, contact Dominion Energy South Carolina at dominionenergy.com/south-carolina.

Dominion Energy gas customer — UT, ID, WY, WV, OH, PA

For natural gas service issues in these states, contact the relevant Dominion Energy state division through dominionenergy.com or (804) 819-2000.

Investor relations (NYSE: D)

Email Investor.Relations@dominionenergy.com, fax (804) 819-2205, or write to Dominion Energy, Inc., Investor Relations, P.O. Box 26532, Richmond, VA 23261-6532.

Media / press

Contact Dominion Energy Communications through dominionenergy.com or the Richmond HQ at (804) 819-2000.

Legal / subpoena

Serve Dominion Energy, Inc., 120 Tredegar Street, Richmond, VA 23219. Confirm the registered agent through the Virginia State Corporation Commission at scc.virginia.gov.

Phone & Contact Directory

Corporate HQ

(804) 819-2000

Dominion Energy Virginia (customer service)

(866) 366-4357

State & Policy (Richmond)

(804) 771-3802

Investor Relations fax

(804) 819-2205

Investor Relations email

Investor.Relations@dominionenergy.com

Investor Relations mailing

P.O. Box 26532, Richmond, VA 23261-6532

Corporate mailing

P.O. Box 26666, Richmond, VA 23261

HQ address

120 Tredegar Street, Richmond, VA 23219

Dominion Energy Virginia (office)

600 E Canal St, Richmond, VA 23219

Dominion Energy Virginia (ops campus)

5000 Dominion Blvd, Glen Allen, VA 23060

Website

dominionenergy.com

Corporate Headquarters & Office Addresses

Principal corporate headquarters

Dominion Energy, Inc. / Virginia Electric and Power Company
120 Tredegar Street
Richmond, VA 23219
United States
Phone: (804) 819-2000

Mailing

P.O. Box 26666, Richmond, VA 23261

Dominion Energy Virginia — customer-facing & operational offices

• 600 East Canal Street, Richmond, VA 23219 | (866) 366-4357
• 5000 Dominion Boulevard, Glen Allen, VA 23060 | (866) 366-4357

Selected regional offices

• Norfolk, VA: 2700 Cromwell Drive, Norfolk, VA 23509
• Cayce, SC: 220 Operation Way, Cayce, SC 29033
• Clarksburg, WV: 925 White Oaks Blvd, Bridgeport, WV 26330
• Bridgeport, CT: 180 Atlantic Street, Bridgeport, CT 06604
• Cleveland, OH: 1201 East 55th Street, Cleveland, OH 44103

About 120 Tredegar Street and Dominion’s Richmond legacy: Dominion Energy’s 120 Tredegar Street headquarters — a striking curved glass tower on Richmond’s James River waterfront, adjacent to the historic Tredegar Iron Works site — is one of the most architecturally distinctive corporate headquarters in Virginia, reflecting both the company’s modern energy identity and its deep roots in the Commonwealth’s industrial and civic history. Richmond has served as the operational heart of Virginia’s electric utility since the early 20th century, when VEPCO was established as the predecessor to what eventually became Dominion Energy — making the city a natural anchor for a regulated utility whose service territory covers virtually the entirety of Virginia’s residential and commercial electric load. The 2017 rebrand from Dominion Resources to Dominion Energy — coinciding with the company’s strategic pivot toward cleaner energy generation, offshore wind development, and multi-state gas distribution — redefined the corporate identity at 120 Tredegar Street as a forward-looking energy transition company, rather than a traditional coal-and-nuclear utility.

How to Escalate a Complaint

1. Call (866) 366-4357 — Dominion Energy Virginia’s primary 24/7 line for outages, billing disputes, and service issues.
2. Use dominionenergy.com — Dominion’s online portal for billing disputes, payment arrangements, and service requests by state.
3. Call (804) 819-2000 — Dominion Energy’s Richmond corporate HQ for escalations beyond the division level.
4. Mail to the Richmond HQ — Write to Dominion Energy, Inc., Customer Relations, 120 Tredegar Street, Richmond, VA 23219.
5. Virginia customers — file with the Virginia SCC — The Virginia State Corporation Commission (scc.virginia.gov) has direct regulatory authority over Dominion Energy Virginia’s rates, service standards, and customer complaint resolution.
6. North Carolina customers — file with the NC Utilities Commission — The NCUC (ncuc.commerce. nc.gov) regulates Dominion Energy North Carolina’s operations and customer complaints.
7. South Carolina customers — file with the SC Public Service Commission — The SCPSC (psc.sc.gov) regulates Dominion Energy South Carolina’s electric and gas operations.
8. File with FERC — The Federal Energy Regulatory Commission (ferc.gov) has authority over Dominion Energy’s wholesale electricity and interstate gas transmission operations.
9. File with the Virginia AG — The Virginia AG’s consumer protection division at ag.virginia.gov is a relevant authority for Virginia-based utility billing and service complaints.
10. Investor complaint — file with the SEC — For NYSE: D securities concerns, file at sec.gov/tcr