Florida Power & Light Headquarters Address, Corporate Office Location, and Contact Details

About

Florida Power & Light Company — universally known as FPL — is the principal electric utility subsidiary of NextEra Energy, Inc. (NYSE: NEE), headquartered at 700 Universe Boulevard, Juno Beach, Florida 33408 — the same Juno Beach campus shared with its parent NextEra Energy — serving as the operational home of America’s largest electric utility by customer count. FPL was founded in 1925 and today provides clean, reliable electricity to more than 5.9 million customer accounts — representing over 12 million people across Florida — making it the largest electric utility in the state and the largest in the United States by number of customers served. The company maintains a P.O. Box 14000, Juno Beach, FL 33408 mailing address and a corporate mailing address also cited at P.O. Box 029311, Miami, FL 33102 in BBB records, reflecting the historical legacy of FPL’s former Miami-centered operational footprint.

FPL’s service territory covers the eastern seaboard of Florida from the Miami metro northward through the Treasure Coast and Space Coast, and westward through South Florida and Southwest Florida — with regional offices in Miami, West Palm Beach, Fort Myers, Daytona Beach, Sarasota, Naples, Melbourne, Cocoa, Stuart, and St. Augustine supporting field operations statewide. The company also maintains offices in Pensacola (One Energy Place, 32520) and Niceville (100 College Blvd.) in Northwest Florida. Armando Pimentel Jr. serves as President and CEO.

Quick Facts

Founded

1925

Industry

Regulated electric utility

Revenue

$1B+

Employees

10,000+

Customers

5.9M+ accounts (12M+ people) across Florida

HQ Address

700 Universe Boulevard, Juno Beach, FL 33408

Parent Company

NextEra Energy, Inc. (NYSE: NEE)

HQ Phone

(800) 226-3545

What Brings You Here? Find the Right Contact

FPL customer — outage, billing dispute, or service issue

Call (800) 226-3545 (24/7) or manage your account at fpl.com. For outages, FPL’s real-time outage map is at fpl.com/outage.

FPL billing dispute or payment assistance

Call (800) 226-3545 or visit fpl.com to manage billing disputes, payment arrangements, or low-income assistance programs (LIHEAP, FPL Care To Share).

FPL Miami regional office

4200 W Flagler Street, Miami, FL 33134 | (305) 442-8770. 

FPL West Palm Beach regional office

810 Charlotte Avenue, West Palm Beach, FL 33401 | (561) 697-8000. 

FPL Pensacola / Northwest Florida office

One Energy Place, Pensacola, FL 32520 | (850) 444-6000. 

Investor relations (NYSE: NEE / FPL Group)

Contact NextEra Energy Investor Relations at nexteraenergy.com/investors or write to NextEra Energy, Inc. / FPL, 700 Universe Boulevard, Juno Beach, FL 33408.

Legal / subpoena

Serve Florida Power & Light Company, 700 Universe Boulevard, Juno Beach, FL 33408. Confirm the registered agent through the Florida Division of Corporations at dos.myflorida.com.

Phone & Contact Directory

Customer service (24/7)

(800) 226-3545

Miami regional office

(305) 442-8770

West Palm Beach office

(561) 697-8000

Pensacola office

(850) 444-6000

Corporate HQ mailing

P.O. Box 14000, Juno Beach, FL 33408

Legacy mailing

P.O. Box 029311, Miami, FL 33102

HQ address

700 Universe Boulevard, Juno Beach, FL 33408

Website

fpl.com

Corporate Headquarters & Office Addresses

Principal corporate headquarters

Florida Power & Light Company (FPL)
700 Universe Boulevard
Juno Beach, FL 33408
United States
Phone: (800) 226-3545
Mailing: P.O. Box 14000, Juno Beach, FL 33408

Selected regional offices

• Miami: 4200 W Flagler Street, Miami, FL 33134 | (305) 442-8770
• West Palm Beach: 810 Charlotte Avenue, West Palm Beach, FL 33401 | (561) 697-8000
• Fort Myers: 1833 Lee Street, Fort Myers, FL 33901
• Daytona Beach: 425 North Williamson Blvd, Daytona Beach, FL 32114
• Sarasota: 5654 Fruitville Road, Sarasota, FL 34232
• Pensacola: One Energy Place, Pensacola, FL 32520 | (850) 444-6000
• Niceville: 100 College Blvd., Building 330, Niceville, FL 32578
• Tallahassee: 13,000 sq ft offices in downtown Tallahassee (state capital lobbying & regulatory office)

Parent company

NextEra Energy, Inc. (NYSE: NEE)
700 Universe Boulevard
Juno Beach, FL 33408
United States

About 700 Universe Boulevard and FPL’s Juno Beach legacy: FPL’s co-location with NextEra Energy at 700 Universe Boulevard in Juno Beach — a small Palm Beach County coastal community — reflects the deliberate strategic consolidation of Florida’s largest energy enterprise under a single suburban campus, away from the urban density of Miami or Fort Lauderdale. The Juno Beach campus serves as the nerve center for a utility that generates and transmits power across virtually all of Florida’s eastern and southern counties, while FPL’s Tallahassee presence — a 13,000-square-foot, $2 million office featuring an exclusive invite-only lounge for Florida lawmakers — underscores the critical role of regulatory and legislative engagement in the business of a state-regulated electric monopoly. FPL’s transformation under NextEra Energy from a conventional fossil-fuel utility into one of the world’s largest generators of wind and solar energy has made the Juno Beach campus the strategic command center for what is arguably the most forward-looking large-scale electric utility in the United States.

How to Escalate a Complaint

1. Call (800) 226-3545 — FPL’s 24/7 primary line for outages, billing disputes, and service issues.
2. Use fpl.com — FPL’s online portal for billing management, outage reporting, payment arrangements, and service requests.
3. Mail to the Juno Beach HQ — Write to Florida Power & Light Company, Customer Relations, P.O. Box 14000, Juno Beach, FL 33408.
4. File with the Florida Public Service Commission (FPSC) — The FPSC (floridapsc.com) has direct state regulatory authority over FPL’s rates, service standards, and customer complaint resolution — this is the single most powerful escalation path for unresolved FPL billing or service complaints.
5. File with FERC — The Federal Energy Regulatory Commission (ferc.gov) has authority over FPL’s wholesale electricity and interstate transmission operations.
6. File with the Florida AG — The Florida AG’s consumer protection division at myfloridalegal.com is a relevant authority for Florida-based utility billing and service complaints.
7. File with the BBB — FPL is listed with the BBB (Miami, FL area). File at bbb.org.
8. File with the CPSC — For electrical safety hazards or product-related injuries, file with the Consumer Product Safety Commission at cpsc.gov.
9. Investor complaint — file with the SEC — For NYSE: NEE securities concerns, file at sec.gov/tcr.