Norton Headquarters Address, Corporate Office Location, and Contact Details

About

Norton is the world’s leading consumer cybersecurity brand — owned and operated by Gen Digital, Inc. (NASDAQ: GEN), a global cybersecurity holding company formed in September 2022 through the $8.6 billion acquisition of Avast by NortonLifeLock, creating a combined entity with 500M+ users across six brands. Gen Digital’s global headquarters is at 60 East Rio Salado Parkway, Suite 1000, Tempe, Arizona 85281 — where the company has been based since the NortonLifeLock era. Norton’s California roots trace to Symantec Corporation, the cybersecurity giant that owned the Norton brand for decades, headquartered at 350 Ellis Street, Mountain View, California 94043 (and previously at 10201 Torre Avenue, Cupertino, CA).

Norton was originally created in 1991 by NortonLifeLock (then known as Symantec) as a consumer antivirus product — evolving over the decades from simple virus detection into a full consumer cybersecurity platform covering antivirus, VPN, identity theft protection, dark web monitoring, parental controls, and password management. In 2019, Broadcom acquired Symantec’s enterprise security business for $10.7 billion, while the consumer-facing Norton brand was retained by the remaining entity, renamed NortonLifeLock. In 2022, NortonLifeLock completed its $8.6 billion acquisition of Avast — a Czech cybersecurity company — and rebranded the combined entity as Gen Digital, Inc. Gen Digital’s brand portfolio now includes Norton, Avast, AVG, Avira, LifeLock, and ReputationDefender — making it the dominant player in global consumer cybersecurity.

Quick Facts

Founded

1991 (NortonLifeLock) / 1988 (Symantec origin)

Global HQ (Gen Digital)

60 East Rio Salado Parkway, Suite 1000, Tempe, AZ 85281

Legacy CA HQ (Symantec era)

350 Ellis Street, Mountain View, CA 94043

Also

10201 Torre Avenue, Cupertino, CA 94014 (older legacy)

HQ phone

+1 (650) 527-8000 (legacy CA line, still widely cited)

Customer support

support.norton.com / 1-855-815-2726

NASDAQ ticker

GEN (Gen Digital)

CEO

Vincent Pilette (Gen Digital)

Users

500M+ across all Gen Digital brands

Brands

Norton, Avast, AVG, Avira, LifeLock, ReputationDefender

What Brings You Here? Find the Right Contact

Norton subscription — billing dispute or unwanted auto-renewal

Visit support.norton.com or call 1-855-815-2726. Norton’s auto-renewal charges are a frequent complaint — to cancel auto-renewal, log in to your Norton account at my.norton.com → Subscription → Turn Off Auto-Renewal. For refund requests on recent charges, call 1-855-815-2726 and reference Norton’s refund policy (typically 60 days for annual plans).

Norton product technical support

Go to support.norton.com or use the Norton Support chat. For installation, activation, or malware removal support, phone and chat agents are available 24/7.

LifeLock identity theft protection complaint

For LifeLock (now bundled with Norton 360 with LifeLock plans), call 1-800-543-3562 or visit lifelock.com.

Norton refund request

Norton offers a 60-day money-back guarantee on annual plans. Call 1-855-815-2726 and explicitly request a refund, citing the money-back guarantee. Have your order confirmation email and account email ready.

Investor relations (Gen Digital)

Visit investor.gendigital.com or write to Gen Digital, Inc., Investor Relations, 60 East Rio Salado Pkwy, Suite 1000, Tempe, AZ 85281.

Legal / subpoena

Serve Gen Digital, Inc., 60 East Rio Salado Parkway, Suite 1000, Tempe, AZ 85281. For legacy Symantec/NortonLifeLock matters, also confirm via the Delaware Division of Corporations (corp.delaware.gov).

Phone & Contact Directory

Norton Customer Support (24/7)

1-855-815-2726

Support portal

support.norton.com

LifeLock

1-800-543-3562

Legacy corporate (Mountain View, CA)

+1 (650) 527-8000

Gen Digital HQ

60 East Rio Salado Pkwy, Suite 1000, Tempe, AZ 85281

Website

norton.com

Corporate Headquarters & Office Addresses

Global headquarters (Gen Digital, Inc. / Norton brand owner)

Gen Digital, Inc.
60 East Rio Salado Parkway, Suite 1000
Tempe, AZ 85281
United States

Legacy headquarters (Symantec / NortonLifeLock era; widely cited in databases)

350 Ellis Street
Mountain View, CA 94043
United States
Phone: +1 (650) 527-8000

Also cited (older Symantec campus)

10201 Torre Avenue
Cupertino, CA 94014

International

• Ireland: Ballycoolin Business Park, Blanchardstown, Dublin 15
• Singapore: 6 Temasek Blvd, #12-01 Suntec Tower 4, Singapore 038986
• UK: Reading International Business Park, Basingstoke Road, Reading RG2 6DA
• Germany: Rosenheimer Str. 143c, 81671 Munich
• Czech Republic (Avast HQ legacy): Prague, Czech Republic

How to Escalate a Complaint

1. Call 1-855-815-2726 (24/7) — Norton’s primary consumer support line for billing disputes, auto-renewal cancellations, and refund requests.
2. Request refund within 60 days — Norton offers a 60-day money-back guarantee on annual plans. Explicitly cite the guarantee when calling.
3. Cancel auto-renewal at my.norton.com — To prevent future unwanted charges, log into my.norton.com → Subscription → Turn Off Auto-Renewal immediately.
4. File a chargeback with your card issuer — For unauthorized or disputed charges not resolved by Norton support, file a chargeback with your credit/debit card issuer.
5. File with the FTC — For deceptive auto-renewal, misleading cancellation practices, or unauthorized charges, file at reportfraud.ftc.gov.
6. File with the CFPB — For subscription billing abuse, file at consumerfinance.gov/complaint.
7. File with the Arizona AG (Gen Digital HQ) — The Arizona AG’s consumer fraud division is at azag.gov/complaints/consumer. Gen Digital’s Tempe, AZ HQ makes the Arizona AG a directly relevant authority.
8. File with the California AG (legacy Symantec/NortonLifeLock) — Many Norton products were sold under California-based corporate entities. The California AG’s consumer protection bureau is at oag.ca.gov.