Buc-ee’s Headquarters Address, Corporate Office Location, and Contact Details

About

Buc-ee’s, Ltd. (officially Buc-ee’s Holdings, Inc.) is a privately held American chain of oversized travel stops, convenience stores, and gas stations headquartered in Lake Jackson, Texas — a city roughly an hour south of Houston. Founded in 1982 in Clute, Texas by Arch “Beaver” Aplin III and Don Wasek, Buc-ee’s built its reputation on an obsessive focus on three things: exceptionally clean restrooms, an enormous selection of proprietary snack foods and merchandise, and massive footprints that make every location a destination rather than a pit stop. The company holds the Guinness World Record for the world’s largest convenience store — a 75,593 sq ft location in Luling, Texas. As of April 2026, Buc-ee’s operates approximately 69 locations across 13+ states, with aggressive expansion underway into 7 additional new states through 2026–2027. The company’s estimated annual revenue in 2025 ranged between $500 million and $1 billion. Buc-ee’s is 100% privately held and has never disclosed financial statements publicly.

Quick Facts

Founded

1982 (Clute, TX)

HQ

327 FM 2004, Lake Jackson, TX 77566

Secondary office

11200 W Broadway, Suite 2332, Pearland, TX 77584 (legal/HR)

Industry

Travel Stop / Convenience Retail / Fuel

Ownership

100% privately held — Arch Aplin III & Don Wasek

CEO & Co-Founder

Arch “Beaver” Aplin III (since 1982)

Co-Owner

Don Wasek (oversees operations)

Revenue (est. 2025)

$500M–$1B

Employees

~6,000+

Locations

~69 across 13+ states (as of April 2026)

World Record

Largest convenience store (Luling, TX — 75,593 sq ft)

New states opening 2026–2027

Arizona, Arkansas, Kansas, Louisiana, Nebraska, North Carolina, Ohio, Wisconsin

What Brings You Here? Find the Right Contact

Customer / traveler — in-store complaint, fuel issue, or product feedback

Call (979) 230-2920 (Lake Jackson HQ) or submit feedback through the contact form at buc-ees.com. For issues at a specific location, have the store name and city ready when you call.

Employment / job applications

Buc-ee’s is known for some of the highest wages in the convenience retail industry. All open positions are listed at buc-ees.com/careers. Buc-ee’s does not accept unsolicited walk-in applications at the corporate office.

Vendor / supplier / merchandise buyer

Contact the corporate office at 327 FM 2004, Lake Jackson, TX 77566 or the Pearland secondary office at 11200 W Broadway, Suite 2332, Pearland, TX 77584. Buyers for food, merchandise, and home décor are managed from these locations. Buc-ee’s does not publish a vendor portal.

Media / press

Buc-ee’s is extremely private and does not maintain an active PR operation or press office. Media inquiries are rarely acknowledged. The most reliable route is written correspondence to 327 FM 2004, Lake Jackson, TX 77566.

Legal / subpoena

Serve Buc-ee’s, Ltd., 327 FM 2004, Lake Jackson, TX 77566. For matters involving specific store locations outside Texas, confirm the applicable local registered agent.

Phone Directory

Corporate Headquarters Number (Lake Jackson)

(979) 230-2920 — Primary corporate line for customer service, vendor, and general inquiries.

Alternate corporate line Number

(979) 238-6390 — Also listed as a corporate contact number.

Website Contact Form

buc-ees.com — For written feedback, complaints, and inquiries. Buc-ee’s does not publish a publicly available email address.

Corporate Headquarters Address

Principal office

Buc-ee’s, Ltd.
327 FM 2004
Lake Jackson, TX 77566
United States

Secondary operations office (legal & HR)

Buc-ee’s, Ltd.
11200 W Broadway, Suite 2332
Pearland, TX 77584

The Lake Jackson headquarters is located near the original founding location of the company and remains its registered principal office. The Pearland office, established in 2016 at Pearland Town Center, handles legal and human resources functions. Neither office operates as a walk-in customer service location. All customer inquiries should be submitted by phone at (979) 230-2920 or through the contact form at buc-ees.com.

How to Escalate a Complaint

1. Call the corporate line first — (979) 230-2920. Have the specific store location, date of incident, and a clear description of the issue ready. Document the call date and any reference number provided.
2. Submit written feedback online — Visit buc-ees.com and use the contact form. Written records are more likely to receive a documented response from the company than phone calls. Include the store city and state, date of visit, and the specific issue or resolution you are requesting.
3. Send a certified letter to HQ — Write to Buc-ee’s, Ltd., 327 FM 2004, Lake Jackson, TX 77566. Buc-ee’s is a highly private company and does not maintain a public-facing executive complaint resolution team. A certified letter addressed to the attention of the Customer Relations team is the most direct written escalation route.
4. File with the BBB — Buc-ee’s is listed with the Better Business Bureau. Note: Buc-ee’s is not BBB Accredited. File at bbb.org for a formal complaint on record.
5. For fuel quality issues — Contact the Texas Department of Agriculture (TDA) weights and measures division, or the relevant state agency in whichever state the issue occurred. Each state regulates fuel quality at retail stations independently.

Executive Leadership

Arch “Beaver” Aplin III — CEO & Co-Founder (since 1982)

Aplin is the public face, creative engine, and chief strategist of Buc-ee’s. A Texas A&M University Class of 1980 graduate with a degree in agricultural development, he opened his first small convenience store in Clute, Texas in 1982 with partner Don Wasek. His big bet came in 2003 when he opened the first large-format Buc-ee’s travel center in Luling, Texas — a format that would define the brand. Aplin’s philosophy centers on three non-negotiables: clean restrooms, friendly staff, and a massive selection of proprietary products. He personally oversees construction, marketing, and brand expansion, including Buc-ee’s aggressive entry into the Southeast and now the Midwest, Mountain West, and Mid-Atlantic. In 2026, he received the Houston Business Journal’s Most Admired CEO Lifetime Achievement Award. Aplin’s estimated net worth as of 2025 is $400–$600 million, almost entirely tied to Buc-ee’s. He made headlines in early 2026 after reports emerged of a $1 million donation to support ICE operations, triggering significant public attention. His division of responsibility with Wasek is clear: Aplin handles construction, marketing, and expansion; Wasek handles operations.

Don Wasek — Co-Founder & Co-Owner (since 1982)

Wasek co-founded Buc-ee’s alongside Aplin in 1982 and remains a co-owner of the privately held company. He maintains an intentionally low public profile — rarely appearing in media coverage — and focuses on the operational side of the business. Wasek oversees the day-to-day running of Buc-ee’s stores, staffing standards, and operational consistency across the chain’s 69+ locations.